CenturyLink at http://www.centurylink.com (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The IP Technician I should have a basic understanding of IP Network functions such as MPLS, Internet, Ethernet, and Managed Services signal flow. Performs tasks associated with the maintenance, installation and change of company IP network services. With an understanding of telecommunications, the Technician I will be responsible for implementing, troubleshooting, managing, and correcting Customer and Network Service issues.
Analyzes and develops solution for failures and outages and coordinates the repair efforts of networking
Performs both internal and external escalations on all hardware and software failures and all data related outages.
Maintains and supports IP infrastructure. Update all systems and databases with careful attention to detail.
Maintains a commitment to safe practices and holds others equally accountable.
Processes new activations, disconnects, coordinate and perform lower complexity migrations with some oversight.
Remains current on the latest data network technology through completion of required/recommended training and reading material.
Operate in multiple systems and databases as required.
Knowledge, Skills or Abilities:
Ability to work flexible hours as needed
Ability to work in a team environment and communicate with customers in a professional manner.
Fundamental knowledge of OSI model, working knowledge of IP
Classless Inter-Domain Routing (CIDR)
Fundamental knowledge of Routing Protocols and Hardware Platforms to include BGP, OSPF, TCP/IP, IP Routing, Cisco
Layer 2 and 3 Hardware and Software plus Cisco IOS, ATM, Frame-Relay and Juniper
Layer 2 and 3 Hardware and Software plus Juno OS, DNS, Radius, UNIX
Exposure to Network Design (LAN, WAN and ISP) and Troubleshooting
Fundamental knowledge of all Ethernet Topologies.
Associates Degree, or up to 2 years of relevant job experience.
Relevant job experience is described as:
Job experience in similar industry
Office Sits 5 to 7 hours per day; Bend, reach, stoop and crouch; lift 10 lbs.
Field of Study: Telecommunications, or other relative field
Attention to detail with good organizational capabilities.
Ability to prioritize with good time management skills.
Alternate Location: US-Colorado-Broomfield; US-Oklahoma-Tulsa
Requisition # : 202652
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.