Technician I, Implementation Services

GCI Anchorage , AK 99501

Posted 2 months ago

  • This is a Term assignment and is expected to last one year, but may end sooner or be extended depending on the needs of the project.

Technician I, Implementation Services will work closely with Engineers and Project Mangers' developing and testing solutions to solve problems, inspect, following test procedures, tune up communication equipment, install, and modifications within a telecommunications environment in facilities across Alaska and occasionally in the lower 48.

Position's Customer(s): Provide direct/indirect support for all business departments within GCI, vendors, and the company's subsidiaries.

DUTIES/Abilities PERFORMED AT ALL LEVELS:

  • Field based Technical requiring hand/tool skills

  • Work in a team supporting junior and senior technicians, Engineers, Project Managers

  • Understanding of electronics and telephony equipment

  • Installation, modification and test, and turn-up procedures

  • Troubleshooting circuits, to include terrestrial, satellite, microwave circuits and equipment

  • Identifies and terminates various types of cable and wire to include coax, waveguide, data and power cables understanding industry standard color code

  • Support and install equipment racks, cabinets for central, remote, and field offices to include rack support pedestals, cable trays, bracing, etc.

  • Document of job specific as build changes to engineering instructions

  • Communicate with project engineers and project managers, complete preparation and testing of equipment

  • Coordination and directing of contract resources, i.e., installers, technicians, electricians, HVAC contractor.

Additional Job Requirements:
This is an entry level position and must have a basic understanding of installation, modifications, and test procedures, electronics, and telephony equipment. Ability to support senior technicians, with equipment installation, test and turn up working under close supervision.

Essential Duties for this position:

Equipment Adds, Moves, Changes

  • Installation of non-service affecting equipment.

  • Service effecting equipment installation, test and turn-up in Anchorage, remote Alaska with occasional travel to the lower 48 states.

  • Installs of Central Office equipment racks and cabinets, rack support pedestals, cable trays, bracing, main distribution frames and fuse and power distribution panels.

  • Installs, identifies and terminates under supervision various types of cable and wire in various locations, including coax, waveguide, data and power cables including understanding of industry Installs of antennas, antenna foundations, towers, waveguide, ice bridges, grounding system, fences, and HVAC units.

  • Tests and turn-up of all equipment installed; troubleshooting technical issues as needed.

Documentation

  • Completion of job specific paperwork as directed.

  • Completion of company/department specific documents.

Job Qualifications:

Knowledge, Skills and Abilities:

  • Strong interpersonal skills;

  • Strong written and verbal skills;

  • Demonstrated multi-tasking skills;

  • Knowledge of the proper use of trade hand and power tools.

  • Requires basic understanding of electronics and telephony equipment.

  • Requires the ability to work with and provide assistance to higher-level technicians.

  • Knowledgeable of install, test, modify, and repair a wide range of Central Office, Remote Office and Field Office support equipment, including cabling, power distribution and grounding, framework, air handling controls, and alarm reporting systems.

  • Adept at using test equipment in the testing and troubleshooting of circuits and equipment.

  • Knowledgeable of proper installation practices, operation, testing, and troubleshooting of a wide range of telecommunications equipment including but not limited to: routers, hubs, satellite modems, protection switches and amplifiers, VSAT stations, microwave radio systems, Cisco routers and switches, M&C Equipment, DLC systems, channel banks, structured cabling systems, DACS systems, fiber-optic multiplexers, high-speed data circuits and equipment, and distributed data networks.

  • Demonstrated understanding of complex system documentation and the process of correctly installing a final product based on the documentation.

  • Basic understanding of AC and DC power systems, grounding in a Central Office environment and an understanding of general safety regulations, desired..

  • Possess a basic knowledge of fiber-optic, coax and network cable and telecommunications and electronic installation procedures.

  • Basic satellite antenna systems installation knowledge preferred.

  • Solid working knowledge of basic PC computer applications.

  • Basic understanding of current industry installation standards, (ie., Telecordia, Bicsi or equivalent)

  • Minimum of one year experience as a Telecommunications Technician or related background required.

  • High School diploma or equivalent required.

  • Associate degree, Trade school, Military Technical School or equivalent required.

  • In addition to minimum experience required, a combination of education and relevant work experience sufficient to perform the duties may be substituted with on a year for year basis.

  • Certifications: Industry specific certifications are highly valued and may contribute to required education.

Reporting Relationships:

Position reports to: Supervisor, Implementation Services

Number of Direct Reports: (if applicable): N/A

Physical Requirements:
Ability to perform sedentary work; physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, and repetitive motions; clarity of vision to see near, mid-range, and color; ability to lift and carry up to 50 pounds following company safety procedures, however less weight more often.

Working Conditions: Work is performed at company's business location in an open spaced office environment with minimal privacy. Work schedule is 40 hour workweek and requires flexibility in hours, weekend and holiday work, after hour on call duties and occasional travel.

  • Tower Climber and Rescue certification will be required within three months of hire. GCI will provide current training for up to date safety certifications and employee must remain certified while in the position and must be able to climb tower heights of up to 150 feet.

  • Drug Testing: Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes: pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.

  • Fitness For Duty: Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the normal business hours to respond to the immediate emergency. You will be requested to provide an emergency after hours contact numbers.

Driving Requirements (if applicable): Must possess and maintain a valid driver's license, proof of insurance, and a satisfactory driving record.

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.
4.2019


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Employment Services Technician I/Ii (Pcn 076010)

State Of Alaska

Posted 3 days ago

VIEW JOBS 10/12/2019 12:00:00 AM 2020-01-10T00:00 ATTENTION ALASKA RESIDENTS! The Department of Labor and Workforce Development, Division of Employment and Training Services, is recruiting for an Employment Services Technician I/II located in Anchorage! The position is in the General Government Unit (GGU) at a range 14/15. Are you self-motivated and interested in putting your excellent customer service skills to work as part of a highly qualified job center team? Is it your desire to offer and expand your knowledge and skills as it relates to workforce development and strengthening Alaska workforce? Do you enjoy and thrive in a fast-paced environment where variety abounds and you can count on ever-changing priorities and assignments? Would you enjoy helping people explore and develop their career goals? If you have answered yes to all four questions, the Anchorage/Mat-Su Economic Region's Career Support and Training Services Unit wants you! The Employment Services Technician I/II (EST I/II) is a flexibly staffed position located at the Midtown Job Center in Anchorage that serves under the direct supervision of the Employment Services Technician III. The incumbent will provide a full array of career support & training services to customers. The Employment Services Technician I, under immediate supervision and in a training environment, will perform a variety of assignments directly related to employment, training and career development through the administration of Workforce Investment Opportunity Act (WIOA) and State Training and Employment Program (STEP) funds. The Employment Services Technician II functions at the full proficiency level and works with greater independence than at the entry/trainee level, without the involvement in program planning, budget and staff supervision. KEY RESPONSIBILITIES INCLUDE: * Strengthening Alaska's workforce and encouraging economic development by providing quality career support and training services in high demand, high growth industries; * Helping customers become successful in realizing their career goals through the development of comprehensive assessments, career planning and follow-up services ensuring a positive return on investment; * Providing outreach through a variety of media regarding CSTS programs, policies, procedures, statutes and regulations to the general public and to partnering agencies; * Building and maintaining working relationships with partner agencies to collaborate and negotiate individual employment plans (IEPs); * Preparing authorizations (purchase orders) for services ranging from training to supportive services; * Reviewing, computing and processing payments for all financial expenditures and invoices from vendors and customers; * Providing individualized case management services and maintaining case files. We are looking to hire an individual with the following knowledge, skills, and abilities: Please note that you will need to highlight these strengths in your cover letter. Please see the "additional required information" section for further instructions. * Excellent time and attendance habits; * The ability to effectively communicate program information and requirements, verbally and in writing, to individuals, partners and outside agencies; * Documented experience working with a variety of age groups, ie: youth (14-21), adults (21-54) and older workers (55+); * Highly developed critical thinking skills to apply complex concepts, policies and procedures to successful program outcomes; * Proficiency in the use of MS Word, Excel, PowerPoint and Outlook, with the ability to quickly learn programs that track and monitor customer activities and performance; * Proven ability to successfully work with multiple projects with competing deadlines and ever-changing priorities; * Effective organizational and time management skills; * Positive attitude and professional integrity; * Working knowledge of the Workforce/Labor Market within the Anchorage/Mat-Su Economic Region; * Commitment to providing superior customer service. Employment Services Technician I One year of experience such as providing employment services; coordinating training services; conducting skills assessments; making referrals to community support services; assisting individuals apply for federal/state financial assistance or benefits; providing services to the public; explaining policies, procedures, services, or requirements to the public; resolving customer complaints or problems; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; or locating and inputting information into data systems such as reservation, ticketing, or application systems. Employment Services Technician II One year of experience as an Employment Services Technician I with the State of Alaska or equivalent elsewhere. OR Two years of experience such as providing employment services; coordinating training services; conducting skills assessments; making referrals to community support services; assisting individuals apply for federal/state financial assistance or benefits; providing services to the public; explaining policies, procedures, services, or requirements to the public; resolving customer complaints or problems; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; or locating and inputting information into data systems such as reservation, ticketing, or application systems. PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time. COVER LETTER In addition to answering the supplemental question regarding how you meet the minimum qualifications for this position, applicants are ALSO required to attach a cover letter to be considered for this position. Applicants who do not attach the required cover letter will not advance to the interview phase of this recruitment. The cover letter may be used as a writing sample. Applicants are advised to pay particular attention to spelling, punctuation, and grammar. Your cover letter must provide the following information: * The cover letter must describe your knowledge, skills, and abilities as they pertain to the bulleted points in the job description above. Give specific examples to demonstrate your experience. * The cover letter must describe how you meet the minimum qualifications for the position. * The cover letter must be in standard business format. Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, email it to the contact provided in the job posting (if email is not an option, please call the contact person to obtain a fax number). Your cover letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process. DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW * A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s). * A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable. APPLICATION NOTICE You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page. Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered. EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you're unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting. BARGAINING UNIT If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you MUST mark that it does not apply to you. MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies. NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to: recruitment.services@alaska.gov For applicant password assistance please visit: https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska For specific information in reference to the position please contact the hiring manager: Demetria Veasy Employment Services Manager III (907)907-269-4733 demetria.veasy@alaska.gov State Of Alaska Anchorage AK

Technician I, Implementation Services

GCI