The Technician is responsible for repairing and refinishing furniture at the distribution center and at customer homes.
KEY JOB RESPONSIBILITIES:
Repair damaged furniture to new condition in the allotted time frame.
Complete upholstery repair including mechanism replacement.
Determine if furniture is repairable or if it must be replaced.
Report any incomplete or problem service calls to the Guest Response Team.
Record completed repairs and any further repairs needed and/or parts that need to be ordered onto the service call ticket.
Notify the Guest Response Team and DC Manager of repeated item issues.
Complete weekly vehicle maintenance logs.
Maintain a clean and organized shop area/service truck.
Assist with various warehouse tasks as needed.
High School Diploma.
1 year practical work experience in furniture repair including upholstery, leather repairs and wood refinishing
Able to communicate effectively.
Ability to work independently and manage time effectively.
Demonstrated working knowledge of MS Office products and ability to learn in-house computer programs.
Valid Driver's License.
adjust focus to read reports, view computer screen, etc.
Must be able to hear and understand speech to interact with others.
Must be able to speak so that others will be able to understand.
Will remain in a seated position for extended periods of time.
Must be able to perform repetitive tasks with both hands to include keyboarding,
handwriting, office/POS equipment and handheld equipment operation.
Will remain on one's feet in an upright position and move about on foot.
Will bend, squat, stoop, kneel, crouch and reach at or above
Will lift and carry objects up to 75 lbs.; transport loads of up to 100 lbs.
Will work predominately in a warehouse environment; occasional work at
new retail locations under construction. Potential exposure to oil, latex, and spray paint, household chemicals,
biological odors and household dusts; moderate office noise.
Understand and maintain all safe work practices and rules.
Other duties as assigned, essential or otherwise.