Technician, Drain Cleaning

Position Summary

This position is responsible for the most efficient, highest quality customer experiences to Wind River Environmental' s drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls.

Key Position Points:

Position: Drain Cleaning Technician

Location: Candidates residing North of Boston

Requirements: 3 years of industry experience.

Essential Duties and Responsibilities

• Provide effective communication between customers and Wind River Environmental.

• Provide camera service for mainline stoppage.

• Educate and assist customers on the importance of drain repair and replacement.

• Explain reasons for blockage and illustrate how you will resolve the issue.

• Work alongside customer service and dispatch to ensure overall success of the business.

• Protect drain cleaning and camera equipment and keep a well inventoried truck.

• Participate actively in all training exercises, team meetings, and safety discussions.

• Completion and submission of quotes and service paperwork to management.

• Respond to trouble/emergency calls in a timely manner.

• Follow all Wind River Environmental service protocols.

• Must be able to work overtime including weekends and holidays if needed.

• Must be able to work on-call rotations as needed.

• Must comply with all FMCSA and DOT regulations if applicable.

• Must practice safe work methods to remain accident and injury free. Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.

• Required to wear Personal Protective Equipment (PPE) appropriate to your job.

• Other duties as assigned by management.

Work Environment

• You are regularly exposed to outside weather conditions, non-hazardous fumes and noise.

• Must be comfortable working independently.

• Interaction with customers

Knowledge, Skills, and Abilities

• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.

• Ability to speak, cooperate and communicate effectively with customers, co-workers and management.

• Ability to work independently and manage pressure to meet deadlines.

• Basic computer literacy including email and internet skills.

• Ability to perform basic math functions.

Required Qualifications

• Must have 3 years' experience in Drain Cleaning/Plumbing industry.

• Must have a valid driver's license with an acceptable driving record.

• At least 21 years of age

• At least 2 years of professional commercial driving experience (post-school)

• Ability to successfully pass DOT drug screen, medical certification, physical exam, and road exams.

• Must be able to operate in a drug-free workplace.

• Must have a valid driver's license with an acceptable driving record.

• High-School Diploma

Company Offered Benefits

• Competitive starting hourly rates + opportunity to earn overtime! Ask about our Step Program!!!

• Opportunity to earn a quarterly safety bonus!

• Company Paid Smith Systems Defensive Training

• Company Paid Med-Card Renewals

• Room for Growth!

• Medical, dental and vision insurance

• Employer paid life insurance.

• Employee discount for services offered in your area!

• Matching 401K

• 6 paid holidays, 2 paid floating holidays and generous paid time off plan.

• Company Paid Uniforms

• Annual Safety Boot Stipend

Please be advised, current employees and former employees within 2 years of departure are not eligible to receive a sign-on bonus.

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.