Technical Writer

Required Qualifications: A bachelor's or master's degree from an accredited college or university in Computer Science, Information Systems, Technical Writing, Business Administration, or other related field, or three (3) years of equivalent work experience is required.

Relevant experience may be substituted for education on a year-for-year basis when applicable. The Department requires the following experience, skills, and/or knowledge for this position: Three (3) or more years of business or technical writing experience and a working knowledge of multiple software and graphics packages.

Experience working with both Agile and Waterfall methodologies. Demonstrated experience with business and technical requirements analysis, business process modeling or mapping, and methodology development. Ability to document user stories and write business IT system requirements.

Experience coordinating business users, technical staff, and architects to analyze and define future operation needs based on use case and analysis of alternatives. In-depth knowledge of business process design and re-engineering. Ability to coordinate project teams and effectively meet overall objectives.

Experience communicating and working within cross-departmental teams, demonstrating strong collaborative skills. Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel. Experience preparing status reports and providing management briefings.

Ability to provide excellent leadership and negotiation skills. Strong organizational, project management, writing, and editing skills; and Experience with meeting facilitation and documentation.