Technical Writer

Secure our Nation, Ignite your Future

Can you protect the most coveted targets in the world? Do you enjoy knowing you're at the cutting edge of building essential clandestine technology? Join ManTech and help protect our national security while working on innovative projects that offer opportunities for advancement. We encourage our team members to share and grow their skills and expertise while creating robust and state-of-the-art solutions.

ManTech is seeking a Technical Writer in Herndon, VA. As a Technical Writer on our team, you will be responsible for researching, writing, and editing materials for related IT processes, plans, procedures, end user training and software documentation. This role requires substantial interaction with end users to understand their user experience and respond to user questions. Our ideal candidate will be highly autonomous, very detail oriented, possess strong written and verbal communication skills and has experience supporting teams that work with large scale, enterprise class networks and systems.

Responsibilities include but are not limited to:

• Gather information from end users and work with software developers to answer user questions and to solve user issues.

• Obtain technical data from independent observation, research, review with technical staff members, and studies of published materials and existing documentation.

• Work with subject matter experts (SMEs), analysts, programmers, and other technical staff to obtain relevant information on technologies, methods, and standards of software, applications, and systems.

• Interface with a diverse group of end users to understand and resolve user issues with the system.

• Document and track user issue resolution in ticketing system and leverage this data to develop FAQs and other knowledge management materials.

• Create, edit, and manage material prepared by other writers.

• Perform quality assurance on all materials.

• Demonstrate and leverage effective questioning, written communication, verbal communication, troubleshooting, problem-solving skills, and technical writing skills.

Required Qualifications:

• 2+ years of experience in a role that requires technical writing, such as a Technical Writer, Configuration Manager, Systems Engineer, Knowledge Manager, Instructional Designer, Technical Trainer, or similar role.

• 2+ years of experience with creating documents that effectively communicate highly technical material to non-technical audiences.

• Experience with research and analysis.

• Experience successfully managing multiple projects and delivering on tight deadlines.

• Bachelor's Degree or High School diploma plus additional 6 years of relevant experience in lieu of degree

Preferred Qualifications:

• Familiarity with JIRA and Confluence.

• Familiarity with the Assessment & Authorization Process

Clearance requirement: Active/current TS/SCI with polygraph

Physical Requirements: Must be able to remain in a stationary position 50%

SKN.7.23

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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