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Technical Writer - Macro Helix

Expired Job

Mckesson Corporation Atlanta , GA 30301

Posted 4 months ago

McKessonis in the business of better health and we touch the lives of patients invirtually every aspect of healthcare. Part of the overall McKesson, McKessonPharmacy Technology & Services (MPTS) is a portfolio of four businessesthat provides technology and services to retail, mail order, PBMs, hospital andhealth systems pharmacies. MPTS offers a wide array of solutions, includingpharmacy workflow software, clinical programs, inventory optimization,government program optimization including 340B compliance, data analytics andservices, and automation. MPTS is part of McKesson Corporation, recently ranked5th on the FORTUNE 500, which touches over 65,000 pharmacies every day.

Every single McKesson employee contributes to our missionby joining McKessonPharmacy Systems you act as a catalyst in a chain of events that helps millionsof people all over the globe. We understand the importance of a system thatworks together. You'll collaborate on the products and solutions that help uscarry out our mission to improve lives and advance healthcare. Your expertise,drive and passion can help us improve everything we touch, from providers topayers to pharmacies. Working here is your opportunity to shape an industrythat's vital to us all.

Join our team of leaders to begin a rewarding career.

Current Need

Macro Helix helps hospitals and health care systems improvethe operational and financial performance of their pharmacy service offerings. Our services and technology solutions help toreduce drug costs, increase reimbursements, and maintain compliance with federaland state regulations.

Supporting the needs of the Macro Helix Customer Education |Communication department, the Client Communication - Technical Writercollaborates with members of various departments to identify and address theneeds of Macro Helix customers and employees. Once needs are identified,writes, designs, develops, executes and evaluates the effectiveness of a varietyof communication and educational materials.

Enjoys working in a smaller, innovative, fast-growing,fast-paced company with opportunity to work with upper management.

Position Description

  • Efficiently develop and publishdocumentation online such as User Guides, Release Notes, training and technical documentation, Online or UserHelp tools, and other collateral materials

  • Deliver technical documentationthat is accurate, comprehensive, clear, searchable, and trustworthy

  • Communicates and collaborates withcross-functional teams actively (I.e. Product and Project Management,Development, Marketing, Business Analysts, Developers, Quality Assurance, andtraining teams) within waterfall, agile, SDLC methodologies and translates teamspecifications, designs and other artifacts into meaningful documentation forboth the business and technical user on release enhancements, defectresolutions and product notifications

  • Update documentation to keepcurrent with frequent software changes

  • Improve content in response tofeedback from customers and colleagues in a timely manner

  • Adapt quickly to new scenariosthat require specific skill sets and have high levels of ambiguity.

  • Demonstrate aptitude to analyzeexisting workflows, processes, supporting systems and procedures and identifyimprovements

  • Work independently and takeinitiative to develop and execute complex projects and tasks which contributeto efficiency and reduce costs

  • Assist with the development andexecution of a content management strategy to organize and standardize bothinternal and customer-facing documentation for a web portal

  • Design, modify, develop, andsupport development of high quality templates, reports and other writtenmaterials.

  • Assist with providing informationfor marketing documentation, business process

  • documentation, and trainingmaterials as needed. Performs other related duties and projects as assigned.

  • Ability to travel 15% of time(Team Meetings, UAT)

Minimum Requirements
2 years experience in technical writing

Critical Skills

  • Samples of technical writing to beprovided to hiring team prior to interview.

  • Client facing technical writingexperience

  • Ability to interpret technicalinformation and translate it in an easy-to-understand concept with efficientuse of words.

  • Adobe RoboHelp experience

  • Ability to interview SME's andgather information to develop documentation

  • Advanced level Microsoft OfficeSuite Word and Power Point

  • Proven ability to write inexplanatory, procedural and creative styles and for multiple audiences.

  • Know how to mine data from Jira ora similar bug/enhancement tracking tool

  • Strong oral and writtencommunication skills required.

  • Self-motivated and results driven

  • Excellent time management,organizational, and interpersonal skills

  • Effectively communicate with alllevels of the organization

  • Ability to adapt to changingpriorities and technologies in a fast-paced environment

  • Quick learner and self-starter,works well under pressure and timelines

  • Positive attitude, can-do spirit,attention to detail, and passion for technical writing

  • Ability to work in a fast-pacedenvironment, to meet deadlines, and to simultaneously tackle and coordinatemultiple projects

Additional Knowledge& Skills

  • Preference of a 4-year Bachelordegree in Computer Science, Communications, Journalism, English, or equivalentexperience

  • Knowledge of the Federal 340BProgram a plus

  • Experience documenting hospital orpharmacy support software a plus

  • Ability to drive processimprovements, taking the abstract to discrete solutions

  • Familiarity in handling sensitivedata

  • Experience with agile SDLCmethodologies

  • Familiarity with commonly usededitorial style guides

Education
4-year degree or related field or equivalent experience

Benefits &Company Statement

We believe you should be rewarded for the important work youdo. For that reason, you'll receive a competitive compensation and benefits packagewhen you join our team.

It starts with you. That's a simple sentence but it says alot. It reminds each one of us that what we do matters. Every single McKessonemployee contributes to our mission - whatever your title, whatever your role,you act as a catalyst in a chain of events that helps millions of people allover the globe. By connecting and improving the business of healthcare, we'rehelping to ensure that millions of patients get the treatment they need. And bychoosing a career with McKesson Pharmacy Systems & Automation, you'll joina team of passionate people working together to improve lives and advancehealthcare.

At McKesson, we believe we can empower healthcare. And itall starts with you.

Qualified applicants will not be disqualified fromconsideration for employment based upon criminal history.

McKesson is an equal opportunity and affirmative actionemployer - minorities/females/veterans/persons with disabilities.

Agency Statement

No agencies please.


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Technical Writer - Macro Helix

Expired Job

Mckesson Corporation