Technical Writer

Lenses.Io New York , NY 07094

Posted 3 weeks ago

Who are we?

At, we are on a mission to democratize streaming data, helping businesses to operate in real-time.

Our technology allows organizations to practice DataOps, a new and disruptive way of consuming, processing and moving data. Our product, Lenses, delivers an amazing developer experience for building & operating streaming data applications. It makes working with leading open-source technologies such as Apache Kafka & Kubernetes accessible for more than ten thousand engineers, and operationalizes them for both enterprises including Daimler-Benz and startups such as Babylon Health.

If you are curious, open-minded, hungry, and eager to learn then is the place for you!

What your day-to-day looks like:

  • You will empower users, developers and partners by creating content that makes our software easy to learn and use via demonstrations of best practices and common use cases.
  • You will be responsible for the documentation/help center website and develop and review content to educate our users to maximize the adoption of our product to their projects, help them to find answers to their questions and contribute to our knowledge base.
  • Will research, author, co-author, and maintain product documentation and content on several of our outreach channels
  • Will participate in strategy discussions helping to define the direction for our documentation and educational sites, create content plans for important topic areas
  • Will work collaboratively with internal teams to create documentation based on best practices and use cases for customers and partners
  • Will be responsible for maintaining the docs for new versions and releases and reviewing contributed content
  • Will be responsible for building and contributing to knowledge base, community material and support articles


What you will bring

We are looking for a writer with the mind of a developer and an evangelist. You enjoy learning, providing feedback to developers, and participating in the wider developer and partner community. The successful candidate will demonstrate an interest in getting inside the head of a typical developer and will be passionate about turning complex ideas into simple instructions and examples.

  • Great technical and data skills, ideally in streaming technologies, a strong desire to create documentation with examples and tutorials and the ability to turn complex technology concepts into simple guides, tutorials and reference documentation
  • Excitement working closely with engineering teams, product managers and stakeholders and taking complex data concepts to great experiences
  • Ability to work independently and manage your own projects while fostering team relationships
  • Proactiveness in communicating and collaborating with product managers, program managers, developers, QA engineers, and other technical writers
  • Hands-on technical writing experience. We will also consider related experience
  • Are comfortable using Git
  • Previous use of the following technologies: SQL, data related technologies ( ideally streaming data ), APIs, and a programming language or the ability to understand code examples and DevOps practices
  • Excellent (fluent) spoken and written English. All of our documentation is written in English
  • Enjoyment working with remote teams


Being Part of the team

  • is part of Celonis, the Decacorn in the enterprise software industry, giving you the opportunity to compete on the world stage.
  • You will be exposed to the front-line of streaming technology applied globally. This will give you unique insights that are immensely valuable and rare.
  • We are ready to rock the market and offer a competitive salary, generous holiday allowance and strong global and local benefits.
  • You will be joining an awesome, constantly evolving and vibrant environment.
  • Play a significant role in the development of the company and attain the opportunity for rapid career progression and personal growth.
  • Work with exceptional, diverse, professional people at the forefront of their fields.

Be you! is proud to be an equal opportunity workplace. We celebrate difference, support it, and thrive on a diverse team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more inclusive we are, the better we are, and our work will be.

If you have a disability or special need that requires accommodation at any point through the interview process, please do not hesitate to let us know.

Wed love to hear from you!
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Writer


Posted 1 week ago

VIEW JOBS 11/17/2021 12:00:00 AM 2022-02-15T00:00 Position Summary Technical Writer We are looking for a talented technical writer to help create and build out a modern documentation and user assistance infrastructure. You will be a core part of the product management team working closely with engineering to create resources that accelerate onboarding and contributes to a culture where consistency and quality are highly valued. Work you'll do * Work with product managers, product marketing, and engineers to produce and maintain professional documentation, including: SOPs, Integration Guides, API Developer Guides * Build and maintain aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques. * Learn complex concepts and communicate the information in a way that is engaging and understood by novices. * Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users. * Act as an editor to ensure consistency in documentation * Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations and testing. * Gather and analyze technical and product information from various sources to document new or changing product functionality. * Maintain a library of application documentation, cataloging it for internal and/or external use. * Publish and maintain style guides and templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent visual identity and tone. Examples of Technical Writer responsibilities * Plan, develop, organize, write, and edit operational procedures and manuals * Research, develop and document technical design specifications * Produce electronic documentation * Maintain a comprehensive library of technical terminology and documentation * Analyze documents to maintain continuity of style of content * Manage updates and revisions to technical literature The team Deloitte Consulting's Innovation and Platforms practice is an organization within Deloitte Consulting whose goal is to build an environment and culture of continuous innovation to drive profitable revenue through the incubation of breakthrough ideas in IP assets based businesses and markets. Innovations and Platforms houses prototyping, development and maintenance capabilities for a product portfolio that spans multiple software technologies including wearables, machine learning, advanced analytics, social/mobile, and more. Our team is responsible for designing and developing and supporting innovative products that not only augment our leading services practice, but strike at the heart of our clients' business needs. Qualifications Required: * 3+ years technical writing and single-source publishing experience * Strong English written and verbal communication skills * Excellent writing and proofreading skills * Strong experience owning an end-to-end documentation creation process * Experience creating infographics to communicate workflow processes and abstract topics clearly. * Excellent attention to detail and the ability to prioritize and work in a fast-paced, changing environment. * Background knowledge of technical platforms and languages (examples: Java, JavaScript, Rest APIs, Python) * Experience with Documentation Publishing Software (example: Adobe Acrobat, Camtasia Studio, Adobe Captivate, FrameMaker, Photoshop, Robohelp, Snagit, and Visio) Preferred: * Prior experience working with Agile/Scrum software product development teams * Atlassian tools (Jira and Confluence) Work Experience * Total: 1 to 3 years * Relevant: 1 to 3 years * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. #NBI22 #Product22 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. Requisition code: 31384 Deloitte New York NY

Technical Writer