Technical Writer

ICF International, Inc Silver Spring , MD 20901

Posted 2 weeks ago

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you're seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICFtogether for tomorrow.

As a Technical Writer, you will be responsible with technical experts to create, edit, maintain, print, and deliver technical documentation for ICF clients/customers. You will serve as part of a team of IT professionals interfacing with clients and their stakeholders. This position is located in Silver Spring, MD.

Key Responsibilities:

  • Writing and editing the full range of SDLC documents including SOPs and technical manuals

  • Assist in the research, development and documentation of technical specifications

  • Produce electronic documentation in addition to hard copy manuals

  • Maintain a comprehensive library of technical terminology and documentation

  • Analyze documents to maintain continuity of style of content

  • Manage updates and revisions to technical literature

Basic Qualifications:

  • Bachelor's Degree in English or related field

  • 5 years proven experience working in a technical writing position

  • Proficiency in MS Office, Visio, MS Project

  • Must have two (2) years of hands-on experience building templates using Google Forms

  • Able to write in explanatory and procedural styles for multiple audiences

  • Ability to acquire and maintain a government Public Trust

Professional Skills:

  • Excellent written and verbal communication skills

  • Skilled at prioritization and multi-tasking

Preferred Skills/Experience:

  • Society for Technical Communication (STC) Certified Professional Technical Communicator (CPTC) or equivalent

  • Experience with IT Records Management and Data Analysis Technical Writing

ICF is an equal opportunity employer that values diversity at all levels. (EOE Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity)

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Maryland Client Office (MD88)


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Technical Writer

ICF International, Inc