Technical Writer

Hamilton Company Reno , NV 89510

Posted 1 week ago

Company Description

Hamilton Company is a global enterprise headquartered in Reno, Nevada with manufacturing facilities in Reno, Boston and Bonaduz, Switzerland. Branch sales offices are located in France, Germany, and the United Kingdom. We are the worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. For over 56 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Job Description

The Technical Writer will work with the marketing and development teams to produce documentation and UX copy both for new and existing product lines. Documentation includes operator's and programmer's manuals for robotic platforms and products, as well as other instructional materials like scripts for promotional or instructional videos. Copy includes all user-facing text in Hamilton software, such as dialogs and tooltips. The position is responsible for project management of both documentation and copy; this includes setting and meeting deadlines for content delivery, and communicating frequently with stakeholders and subject matter experts to generate and review content. All published content must capture the relevant technical detail while taking the target audience's comprehension into account.

  • Communicate with stakeholders in marketing to determine the scope and requirements for new content.

  • Consult with subject matter experts in research and development to obtain the technical information.

  • Draft new content with attention to a user's level understanding.

  • Follow established style guides while drafting new content and revising existing content.

  • Review all new content with stakeholders and subject matter experts, and revise the content accordingly.

  • Push completed content to publication.

  • Manage long-term writing projects to meet intermediate and final deadlines.

  • Assess existing content and technical writing processes for improvement.

  • Assist partner teams with writing-related deliverables on request.

  • Be an advocate for the user.

Qualifications

  • BS Degree in Engineering or related subject.

  • Excellent writing and communication skills with a focus on communicating complex concepts in a clear, concise style.

  • Working knowledge of Microsoft Office and other publishing/page layout software, graphic editing software, screen capture programs, video editing programs, etc.

  • Ability to manage multiple tasks and projects with thorough follow-up and organization of all open and pending activities.

  • Excellent time management, project management, and related organizational skills, including a proactive approach, and a suitable ability to anticipate and manage project life cycle events, issues and obstacles.

  • Ability to build partnerships with cross-functional teams.

  • Technical aptitude with demonstrable examples of skill and experience is a plus.

  • 1 plus years experience in technical publications with knowledge of customer requirements, various company products, purpose and structure of a document, and user's level of understanding.

Additional Information

  • Diverse portfolio of exciting and innovative design projects

  • Tremendous opportunities for professional growth and advancement

  • Commitment to sustainable design

  • Competitive Compensation

  • Excellent Benefit Package (medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more)

  • Solid Stable Company

  • Drug free workplace.

Learn more about us @: www.hamiltoncompany.com

It is the policy of this organization to provide equal employment opportunities to all qualified applicants.


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Technical Writer

Hamilton Company