Technical Writer

Foundation Capital Chicago , IL 60602

Posted 2 months ago

At Pachyderm, we're building an open-source enterprise-grade data science platform that lets you deploy and manage multi-stage, language-agnostic data pipelines while maintaining complete reproducibility and provenance. Our system, developed with open source roots, shifts the paradigm of data science workflows by providing reproducibility, data provenance, and opportunity for true collaboration. Pachyderm utilizes modern technologies like Docker and Kubernetes to build an entirely new method of analyzing data. Offered both as an in-house solution as well as hosted service, Pachyderm brings together version-control for data with the tools to build scalable end-to-end ML/AI pipelines while empowering users to use any language, framework, or tool they want. If you want to learn more about our grand vision, read what has become our "manifesto" and take a look at how some of our customers are using pachyderm here.
You can also check out our product on GitHub because it's open-source and try our cloud service for free.

What it's like being part of The Pach
Pachyderm is a rapidly growing, Series B company funded by the top VC's

  • Benchmark, Decibel, M12, and YCombinator. Pachyderm has always and will always embrace a "Remote-first" approach to growing our team. This allows us to hire a diverse group of individuals across the country (and world!) while giving our team members the flexibility to work from anywhere.
    Being a member of The Pach means joining a supportive team that cares about you, values kindness and works hard to create an open and transparent workplace.
    Pachyderm is still small, so joining means you are getting in right at the ground floor and have an enormous impact on the success and direction of the company and product.

Primary Job Responsibilities

Build and maintain our documentation infrastructure, web portal, and release process
Write documentation for new product features
Translate technical challenges into simplified documents
Define recommendations on content standards, needed improvements, and content gaps
Prioritize and document customer and user bugs to inform engineering efforts
Work closely with engineering, support and customer success

Required Skills

Experience reading/writing technical documentation for engineers
Must be comfortable working on a terminal
Familiarity with version-control systems (GIT) and MkDocs is a big plus
Experience with Cloud infrastructure, kubernetes, or data science are all bonus point
Experience in writing clear and concise procedural documentation for a technical audience
Project management skills, including task planning and timelines
Team player, self-motivated and able to take ownership of assigned tasks
Must have strong writing, editing, organizational and communication skills, and meticulous attention to detail
Curious, enthusiastic learner who can translate technical concepts to a variety of audiences


Significant equity, 401k and full benefits (100% medical, 99% dental and vision, 50% for all dependents).
Flexible PTO - work/life balance is important and we want you to take time off to rejuvenate!
Remote friendly- we were remote before remote was cool and we intend to continue to invest in a remote first culture.
Tons of fun swag and surprise packages sent to your doorstep.
Tech and office stipends - what you buy is yours to keep.
Education and donation stipends - we want to support your career growth and the community.
Supportive parental leave (see also: work/life balance).
Encouraged fun - game days, fun activities, zoom hangouts and more (and - when responsible - visits to our home base for team on-sites)

We can't wait to meet you and hope you'll join our PACH!

Apply for this job

Careers Powered by VentureLoop

  • Portfolio Company Sign In
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Writer


Posted 3 days ago

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 Foursquare is the leading independent location technology company, powered by our deep understanding of how people move throughout the world. Our solutions help businesses make smarter decisions, developers create more engaging experiences, and brands build more effective marketing strategies. Foursquare's platform includes Attribution, Audience, Pinpoint, Proximity, Places, Pilgrim SDK and Visits. As the industry's first and only accredited company for location data from the Media Rating Council (MRC), this foundation powers all our solutions - those that exist today and those we have yet to build. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date, building a phone's-eye-view of the world with 105 million unique places of interest worldwide. About the Team: The Developer Experience team is passionate about making sure that customers both new and old are enabled for success when interacting with our user facing technical content. We write and maintain technical documentation for all of our Developer products as well as usage guides that tell the story of "Why Foursquare?". The team understands our users and we work to make sure that what we present to them gets them what they need, when and how they need it. We collaborate closely with marketing, product and engineering teams to deliver a high quality product and smooth feature launches with thorough and thoughtful documentation. Responsibilities of the role: * Work with product managers and engineers to consolidate product features and capabilities to create accurate and easily understood written documentation. * Deliver documentation in lockstep with product releases, ensuring smooth customer onboarding to new product features. * Create Implementation Guides based on key client use cases * Evaluate the quality of and improve existing documentation to elevate the Foursquare developer experience and make it easy to use Foursquare products. * Be an advocate for our developers, be willing to give feedback to Product and Engineering on the impact of product choices on clarity of documentation * Ensure consistency in content, tone, style and information architecture across all of our developer content and in alignment with overall brand positioning. * Construct user journeys through our Developer Portal and products in order to build the right story for our developers Qualifications: * 3+ years experience in a Technical Writing role documenting developer focused products. * Excellent written communication skills * Experience working with stakeholders from Product Management, Engineering and Customer Success. * Ability to dig in and understand technical concepts and use cases * Familiarity with Git and Markdown * Ability to write basic HTML and CSS Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love. Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law. Foursquare Chicago IL

Technical Writer

Foundation Capital