Technical Writer

Essential Duties and Responsibilities:

• Work with the internal team to obtain an in-depth understanding of our products

• Create and maintain a database of documentation

• Create user documentation for a variety of materials, including how-to guides and instruction manuals

• Create tutorials to help end-users use a variety of applications

• Write easy-to-understand user interface text, online help and developer guides

Skills and Experience:

• Excellent written communication skills and ability to peer review technical documents for grammar, content and style of writing

• Strong working knowledge of Microsoft Office

• Strong attention to detail

• Proven working experience in technical writing of software documentation

• Ability to quickly grasp complex technical concepts and make them easily understandable in text

• Ability to summarize and synthesize into text with a given audience and communications goal in mind

• Experience creating highly technical documentation including API, SDK, systems configuration guides, whitepapers, and software release notes