Technical Writer

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Description

In this role, the Technical Writer will produce high-quality documentation and business communications that contribute to the overall success of our team and our client's mission.

Responsibilities

• Create easy-to-understand user content and product documentation to meet project requirements, increase product clarity, support user performance, and maximize usability.

• Work collaboratively with developers, business systems analysts, and technical SMEs to conduct knowledge gathering interviews and to ensure content accuracy.

• Produce clear and approachable documentation that adherer's to implemented style guides and current industry best practices.

• Develop and maintain a variety of complex technical user documentation that meets contractual requirements.

• Use standardized templates for functional requirements documents, technical architecture documentation, process flows, and design specifications.

• Effectively communicates project status, needs, roadblocks, or successes in a transparent manner.

Requirements

• Work with cross-functional teams to understand, create, and maintain required documentation.

• Be able to assist the PMO Lead/Manager to schedule and conduct documentation audits.

• Have solid editing & formatting expertise with a high degree of attention to detail.

• Have technical writing skills with experience within a project/product implementation environment, healthcare experience, SDLC/Product development experience.

• Demonstrate a mature understanding of technical writing and collaboration best practices as well as production management techniques and standards.

• Have experience adding visual elements (such as images, flowcharts, tables, diagrams, etc.) to documentation using screen-capture and flowchart tools.

• Demonstrate proficient in Microsoft Office Suite

• Have excellent communication skills. Should be able to adapt documentation for a specified audience.

• Bachelor's preferred (English, Communications or related)

• Knowledge of Atlassian suite preferred

Physical Requirements & Environmental Conditions

These physical demands must be met by an employee to successfully perform the essential functions of this job. Employee is regularly required to communicate, remain in a stationary position, and utilize technology tools such as a laptop computer for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability