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Technical Writer

Expired Job

Asure Software Austin , TX 78719

Posted 4 months ago

About the Company

More than 8,000 clients in 80 countries rely on Asure's SaaS-based, Cloud solutions to turn their biggest expenses (labor and real estate) into strategic advantages. Headquartered in Austin, Texas, Asure offers an amazing opportunity to take your talent to the next level working with a leading provider of best-in-class solutions designed to help businesses grow. Our clients, small & medium-sized organizations as well as iconic Fortune and Global 100 enterprises, enjoy our easy-to-use, easy-to-deploy solutions and benefit from reduced costs and increased employee collaboration.

About the Job

As a Product Technical Writer, you will play an essential role in creating scientific and technical content to support adoption of our People Success Platform products.

As a technical writer, your role will involve tasks such as writing content for printed literature, video/animation training and online web or support channels including product educational content, training materials, user guides, support materials, product protocols, our help center knowledge base and FAQs

Responsibilities:

  • Work closely with a team of product managers, developers, and QA specialists.

  • Gather information about Asure software products and features.

  • Estimate work and track progress toward completion for assigned tasks.

  • Create and maintain end-user documentation, online help, reference materials, release notes, and installation procedures in accordance with corporate style guidelines.

  • Conduct technical reviews to ensure content is accurate and complete.

  • Assist with release distribution tasks (publishing final content in designated formats, updating the corporate web site, etc.).

  • Produce sales and training videos

About You

  • Bachelor's degree or equivalent in a relevant discipline.

  • Concentration or minor in computer science or a technology-related field is a plus.

  • Excellent communication skills.

  • Ability to collaborate effectively with a diverse team.

  • Experienced in the use of commonly available software (Windows, Microsoft Office, Word, Excel) required.

  • One or more years of experience as a technical writer in a software development environment is preferred.

  • Experience working with Madcap Flare or Adobe RoboHelp is preferred.

  • Experience working with source control and work ticketing systems is a plus.

  • Experience working with the Microsoft Style Guide for Technical Publications is preferred.

  • Ability to communicate effectively with a keen eye for detail and proof reading

  • Must be a self-starter with proven track record of meeting deadlines without sacrificing quality

Requirements

Criminal Background Check

Additional Information

Asure Software offers a comprehensive benefits package including health, dental, vision, HRA, FSA, 401K and Fitness reimbursement.

Asure Software events and perks include; Team Building, Happy Hours, Taco Tuesdays, Flap Jack Friday!, Charity Drives, Team Lunches, End of Month Lunch, kitchen stocked with snacks and drinks, job related training, President's Circle Contest.

We are an equal opportunity employer.

", "hiringOrganization": "Asure Software", "employmentType": "Full-Time", "industry": "Product Development", "identifier": "oMed8fw5", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Austin", "addressRegion": "Texas", "addressCountry": "United States" } } ], "title": "Technical Writer" } Technical Writer

Product Development Austin, Texas


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Technical Writer

Expired Job

Asure Software