Technical Writer 2

Salient Crgt Arlington , VA 22201

Posted 2 months ago

Job Description:

Are you looking for a new and exciting career opportunity?

Join our award-winning organization and work with some of the most talented minds within our Enterprise Technology and Innovation teams. As a Salient CRGT employee, you get to be part of a best performing team supporting our nation's most critical missions.

Why Salient CRGT?

We're passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We provide the tools and resources to help you be successful, and our culture fosters an environment in which idea sharing and collaboration is essential. Are you ready to make a difference?

The ideal candidate will be responsible for Salient CRGT is seeking a Technical Writer to support a service desk operation at USPS OIG. The Technical Writer will document all knowledge-based information, processes, and procedures. They will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):o Knowledge Repository (Cherwell)o Process/Procedure Documentso Online Helpo User guideso White paperso Requirements documentso Use caseso Documentation of items escalated to OIG Tier III and Engineering personnel

The Technical Writer must be able to develop and maintain effective working relations with Government personnel and service desk staff. Experience supporting service desk documentation preferred.

Required Qualifications

5 yrs experience

BA

Desired Qualifications

Salient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Technical Writer

Red Gate Group LTD

Posted 6 days ago

VIEW JOBS 2/21/2021 12:00:00 AM 2021-05-22T00:00 Job Description BACKGROUND: Created in November 2018 from the former National Protection and Programs Directorate, the Cybersecurity and Infrastructure Security Agency (CISA) is the Nation's risk advisor, working with partners to defend against today's threats and collaborating to build more secure and resilient infrastructure for the future. The threats our Nation faces-digital and physical, manmade, technological, and natural-are more complex, and the threat actors more diverse, than at any point in our history. CISA is at the heart of mobilizing a collective defense as it leads the effort to understand and manage risk to critical infrastructure. CISA's partners in this mission span the public, private, and non-governmental sectors. The cybersecurity, infrastructure security, and emergency communications capabilities and services CISA provides are driven by a comprehensive understanding of the risk environment and the corresponding needs identified by its stakeholders. CISA seeks to help its customers better manage risk and increase resilience using all available resources, whether inherent to their organizations, provided by the federal government, or licensed by commercial vendors. Within CISA, the Integrated Operations Division (IOD) was created to ensure Agency-wide operational activities are coordinated, collaborative, and transparent to provide stakeholders with an integrated, "whole of CISA" response to their most critical needs. IOD's Operational Planning, Readiness, and Continuity (OPRC) sub-division play an integral role in this process by developing, maintaining, training, and exercising the operational planning products used to guide CISA operations during Steady State, in support of special events, and in response to all-hazards threats and incidents. OPRC coordinates across the Agency to foster a culture of preparedness that reflects CISA strategy and leadership priorities and incorporates the unique capabilities, roles, and responsibilities of each division and line of business. Red Gate will provide OPRC with expertise in operational planning, training, and exercises; technical writing; and graphic design. The Senior Technical Writer will review and recommend revisions to all products submitted for technical edit (including operations plans, standard operating procedures, and other operational planning products; training and exercise documentation; briefings, memoranda, and other business documents; and project management documents). The Senior Technical Writer will coordinate across OPRC to understand the target audience and objectives of products submitted for review and work collaboratively to prepare products for clearance/approval by key internal stakeholders and senior leadership. The Senior Technical Writer will also work closely with the client and federal technical writers to reach a consensus on style issues and team preferences not addressed in CISA style guidelines and to disseminate additional style guidance to the team (as necessary). RESPONSIBILITIES: * Advises client and onsite planning team on use of standard editorial practices, United States Government Publishing Office Style Manual, Federal Plain Language Guidelines, Department of Homeland Security (DHS) Brand and Identity Program, and CISA style guidelines * Reviews and edits documents to ensure proper grammar and formatting; clarity, flow, and consistency; and compliance with client style guidelines and document templates * Applies Federal Plain Language Guidelines to ensure planning documents and other communication products are written at an appropriate level for the intended audience * Structures products to highlight important information, ensuring ease of navigation and adding the appropriate visual content to support or expand on the text of the document * Reviews content, style, design, and layout of tables, graphics, and other visual elements in documents to ensure they support and enhance the rest of the material under review * Verifies references, footnotes, acronyms, and other supporting elements of documents under review * Conducts research and collaborates with document authors to revise and rewrite deficient manuscripts in order to achieve document objectives * Prepares documents developed by others for final approval, printing, and distribution to ensure deliverables convey what they are intended to say, are arranged logically, present facts to support conclusions, and are in accordance with CISA strategy and policy * Develops various communication products (including memoranda and other correspondence, briefing slides, talking points, and fact sheets) to advance client projects and initiatives * Researches and acquires knowledge of client's core mission areas to aid in the selection and presentation of the appropriate information in assigned products * Creates document templates for use internally and across client organization * Assists federal technical writers in developing supplementary editorial standards and processes, as necessary Red Gate Group LTD Arlington VA

Technical Writer 2

Salient Crgt