GDI Infotech Windsor charter Township , MI 48821
Develops and maintains user and technical documentation and project process documentation for Application Teams.
Years of Experience:
4-7 years of experience in the field or in a related area.
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats, graphics, and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges.
May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations. Skill in the use of office equipment. Ability to conduct research; to compose, review, illustrate, and edit technical documents, materials, and reports; to communicate effectively; and to train others. Required/Desired Skills
Skill Required /Desired Amount of Experience
Practical Experience as a Technical Writer or Editor or similar job function Required 4 Years
Professional Experience as a Technical Writer in the Information Technology field Highly desired 4 Years
Proficiency in Microsoft Office Suite Highly desired 4 Years
Proficiency in Microsoft Visio or Similar Visual Modeling Tool Highly desired 4 Years
Experience in large, complex Business and/or Information Technology environments Highly desired 4 Years
Proficiency in SharePoint design and maintenance experience or similar document management/collaboration tools Required 4 Years
Practical experience with document maintenance and version control (document management) Required 4 Years
Bachelors Degree in English, Journalism, Publishing, Advertising, Business or related Required 4 Years Questions
Question1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2 Please list candidate's email address that will be used when submitting E-RTR.
Question3 Detail your practical experience as a Sharepoint User?
Question4 Do you have practical experience as a Sharepoint Designer or Admin. If so, please detail.
Question5 Do you have practical experience with MS Visio? If so, please detail.
Question6 Do you have practical experience with document control of IT artifacts and document management in general?
Question7 Are you comfortable supporting multiple projects all at the same time under different Project Managers and sponsors? (this will be part of the expectations of the role)
Question8 Are you comfortable with on-going changes and priority shifts? (flexibility will be part of the expectations of the role)
Question9 The Vendor Rate for this position is not to exceed Do you accept this requirement?
Question10 The client plans to schedule IN PERSON ONLY interviews for this position September 19th and 21st. Please confirm your candidate will be available to interview any of those days if selected.
Question11 Please include a paragraph re: candidate's availability, location, applicable skills, and other pertinent information in the Summary of Qualifications tab, when submitting.
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About GDI Infotech:
GDI Infotech is an award-winning Information Technology company based in Ann Arbor, Michigan. With our firsthand IT knowledge and 20 years of experience, we carefully evaluate the technical expertise of our candidates, making us talent acquisition experts in both IT technologies and project management. We have proved our excellence with a wide variety of clients including the State of Michigan, Quicken Loans, Dart Container, and more.