Seven Hills Foundation Worcester , MA 01601
Posted 2 weeks ago
Overview
The Technical Training Specialist reports directly to the Chief Learning Officer (CLO) and plays a pivotal role in shaping the technical competencies within Seven Hills Foundation and its Affiliates. This role focuses on creating, managing, and delivering high-quality educational services that encompass various facets of technical training, including but not limited to information systems.
Responsibilities
Technical Training Specialist Responsiblities:
Assists the Chief Learning Officer (CLO), with the development and implementation of staff technical training and continuing education exercises.
Organizes, coordinates, and conducts technical training for new employees, in conjunction with the Human Resources Department.
Facilitates engaging and effective classroom-based and asynchronous training sessions. Use various teaching methods to address different learning styles.
Under supervision of the Chief Learning Officer (CLO), conducts needs assessments; designs, develops, and measures the results of technical learning and development solutions.
Partnering with field subject matter experts for major technical training initiatives to gather information, create content, pilot new programs, and solicit feedback to validate final content delivery.
Acquires, coordinates, and/or develops learning and development curricula for employees that meet the agency's needs and adheres to standards established by the various accrediting, professional, and other regulatory agencies.
Develop detailed training programs that include lesson plans, instructional materials, assessment tools, and other components necessary for effective learning.
Maintains an in-depth understanding of the systems and software used in the organization. This includes staying updated on software changes, updates, and new features.
Additional Responsibilities
Under the supervision of the Chief Learning Officer (CLO), coordinates and organizes conferences, lectures, demonstrations, seminars, and workshops to advance the mission of the Foundation and all of its affiliates.
Data entry and maintenance of the learning management system (LMS) and training files.
Liaisons with affiliate partners to understand technical training needs and provide appropriate learning solutions.
Attains or maintains certifications necessary to teach required courses.
Role requires initiative, collaboration skills, flexibility, detail orientation, time management ability, and the ability to solve problems independently.
Performs other duties as required or directed.
Qualifications
Technical Training Specialist Qualifications:
Bachelor's degree in Education, Computer Science, Information Technology, or a related field preferred.
Experience in technical training, instructional design, or a similar role, preferably within a non-profit or healthcare setting.
Excellent presentation and communication skills.
Seven Hills Foundation