DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the launch of the first live, internet-delivered TV Service Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We have a bold sense of pride, adventure, and desire to win it's in our DNA. And we're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
Dish Technologies (DT) is seeking an energetic, highly motivated individual to join the DT Technical Training Team as a Technical Trainer I. Our team is responsible for creating and implementing technical training programs for the DT Technical Operations Center (TOC).
A Technical Trainer I develops, plans, coordinates, and delivers training and development programs to meet organizational needs of the TOC. The Trainer is accountable for the successful on-boarding of new-hire TOC employees, and the continuing education of existing TOC employees. The Trainer is responsible for scheduling TOC employee training sessions, generating classroom agendas, maintaining training records and the creation and distribution training certificates.
Primary responsibilities fall into the following categories:
Partners with TOC management to identify specific work situations and skills requiring employee improvement, such as, better understanding of policies, procedures, regulations, technologies and human relations.
Executes testing and evaluation procedures to be used at completion of courses.
Conducts training sessions covering established TOC certification program.
Writes training materials to be used in programs and designs exercises to enhance the learning experience.
Ensure the quality and consistency of course content and written materials throughout a course life cycle.
Assists students with the completion of hands-on training activities and provides constructive feedback.
Skills - Experience and Requirements
The successful Technical Trainer will have:
Bachelor's degree and one year of related experience and/or training; or equivalent combination of education and experience.
Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills.
Proficiency in Microsoft Office applications.
Ability to Travel.
Dish Network Corporation