Technical Trainer

Provides customer specific training to dealership technicians in the following areas: Late model electronics, powertrain, OEM scan tools, engine, passive restraint system, auto/manual transmission, pre-delivery inspection, steering/suspension, basic electrical, engine performance, basic fuel injection, AC, antilock brakes and other areas as expertise grows. Manage training schedule. Deliver instructor-led technical training courses to Dealer and Fleet Technicians, corporate personnel at Technical Training Centers and mobile locations

• Prepare for and maintain the highest-level of technical proficiency in all Skill Areas

• Manage individual course registration and roster processing

• Maintain the operational integrity of training vehicles for classroom activities

• Utilize all available resources to maintain the highest level of technical proficiency

• Assist with the organization and functionality of special tools, hand tools, classrooms for usage, course hardware and components, Diagnosis equipment and software updates

• Monitor and maintain seat fill

• Provide feedback to Training Development Team

• Support Course Development Team if/when required

• Coordinate new model launch training together with Business Center needs

• Analyze data and communicate with BC and dealers on the specific training required for each dealer to complete "Dealer Standards".

• Monitor progress towards Dealer Standards and coordinate course offerings with dealer needs.

• Follow-up with dealers to ensure attendance at necessary courses

• Council with new Service Managers to help them understand and utilize technical training for the benefit of the dealership

• Conduct (as needed) Curriculum Planning Meeting with all Service Managers

Requirements:

• Bachelor's Degree preferred or equivalent experience.

• Five years as automotive technician or equivalent education

• Technical knowledge of automotive components and systems

• Ability to interact effectively with various personality types

• Strong communication skills -written, verbal and platform

• Ability to multi task and work in a rapid paced environment

• Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)

Category Training

Function Engineering

Req ID JN -052024-121132