Technical Trainer

Overview

The Technical Trainer drives the on the job training processes in manufacturing facilities with a focus for skills excellence, training to standard work, and employee retention. The TT trains, monitors, audits, and provides training support for the established on the job training process and systems to Supervisors, Team Leads and on the job manufacturing trainers to ensure best practice training. The TT monitors and analyzes the plants on the job training performance and employee skills data for best practice and training effectiveness, advises on improvements and requirements, and reports results, progress and outcomes to Supervisors, Ops managers and Plant Managers. The Technical Trainer maintains software programs supporting skills training, matrices, and other employee skills data, and maintains and distributes various reports as needed.

The TT works with stakeholders including employees in training to enhance the Great Dane training process. 70% of the Technical Trainers job should be on the floor with the OJT trainers improving performance. Other data collection and entry activities may be required.

Responsibilities

Key Responsibilities:

• Certifies & supports station specific OJT trainers are training employees on station specific safety, quality and efficiency needs in accordance with training quality standards and processes.

• Monitors the OJT process and trainer performance, provides ongoing OJT for trainers, and provides feedback and suggestions for improvement to Managers, Supervisors, Team Leads and Trainers.

• Interacts with employees to gauge performance levels and skill retention.

• Administers the Matrix and audits station training records to compare results.

• Monitors employee's skills and records employee skill data in training matrices.

• Provides reports on station & plant OJT training health.

• Interfaces with Onboarding staff about specific needs and focus for each station/new employee.

• Participates in the evaluation of new employee in terms of placement (cognitive, aptitude, physical and technical skills)

• Assists with engaging new employees and welcoming them into the Great Dane Organization.

• Helps in the management of conflict and interpersonal problems.

• Deliver & assist with local training programs

• Assist with hands on training when necessary including Lab.

• Assist with local blitz's to identify process deficiencies and improvements

• Serve as the back up Onboarding Leader

• Work closely with local HR to ensure that they are a full member of the team as well as providing data on program compliance

• Bilingual (in certain locations) to address our non English Speaking employees and to monitor compliance with our Spanish speaking OJT trainers

• Other duties as assigned.

Qualifications

Job Requirements:

• Education: High School Diploma. College preferred.

• Experience: 1-3+ years of relevant work experience or equivalent combination of education and training

• Skills: Proficient in Microsoft Office, especially Excel, Word, and Outlook.

• Data collection and entry.

• Attentive to detail and consistency.

• Maintain records.

• Ability to interact with Great Dane personnel.

• Knowledge of Standard Work Sheets and Standard Work Element Sheets

• Overall Plant knowledge

• Knowledge of Safety and Quality standards

• Communication skills

• Ability to provide OJT

• Travel:

Physical Demands/Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: May be exposed to possible shop hazards including noise, heavy machinery and shop traffic.• Frequently sit collecting data and operating a computer.• Fast, changing environment with minimal direction.• Frequent communication/direction from Manager, Operations Manager, Onboarding Leader, Supervisors, Team Leaders, Trainers and new employees.• Work environment: Spend 90% time in manufacturing environment and 10% of time in an office environment