Technical Trainer

EFI Londonderry , NH 03053

Posted 3 weeks ago

All of us at EFI are relentlessly focused on the growth and success of the print business. That's why print providers worldwide turn to EFI to help build their brilliant future. Our 2,000+ worldwide team members are passionate about driving our customers' business growth with a scalable portfolio of products, solutions, services, support, and world-class partnerships for the manufacturing of signage, packaging, textiles, ceramic tiles, building materials, commercial print, and personalized documents with a wide range of printers, inks, digital front ends, and workflow solutions. Our unwavering commitment is to increase their profits, cut costs, improve productivity, and optimize efficiency - job after job, year after year. We're obsessed with our customers' success. And we believe we have the right people, technology, and experience to help businesses achieve their goals. Ready to be brilliant, together? Visit efi.com/careers to learn more about career opportunities at EFI.

EFI is looking for an Technical Trainer to join our InkJet Solutions Service and Support Team.

Job Description:

Our Digital Inkjet division is looking to add a talented TechnicalTrainer to join our Service and Support Team. The successful candidate will be responsible for delivering training at customer locations as well as EFI training facilities regarding the operation of EFI digital inkjet printing equipment and Raster Image Processor (RIP) Software. The information will be delivered to EFI customers and employees throughout North America and worldwide.

Main Duties and Responsibilities

  • Deliver standardized and custom certification programs to customers, partners and employees regarding the operation of complex digital print equipment and associated software applications.

  • Provide color management services and training in accordance with EFI and print industry standards in order to meet customers production needs

  • Provide customers with top level print industry knowledge including file preparation, color standards, color measurement and image analysis

  • Supply world-class solutions in the classroom, production environment and remotely to students from various backgrounds and experience levels.

  • Deliver remote training and certification programs to customers, partners and employees worldwide.

  • Work with developers and service personnel in order to maintain update and improve current training materials and personal product knowledge

  • Travel within the North America and occasionally outside of the region up to 75%.

Job Requirements:

  • Graphic Arts / Design education or equivalent experience

  • Proficiency with all digital prepress applications, Photoshop, Illustrator as well as all Microsoft Office applications

  • In depth experience with digital color management standards and practices

  • Must demonstrate ability and experience to lead face-to-face technical training in a one on one and classroom environment.

  • 3+ years experience in the digital printing industry

  • Excellent communication/intrapersonal skills, including public speaking and technical writing

  • G7 Certification preferred

  • VUTEk printer experience

  • RIP software experience (Fiery XF, Caldera, Onyx, etc.)

EFI is an "Affirmative Action/EEO/Protected Veteran/Disabled Employer"


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