Dovel Technologies, LLC provides leading edge software and application development services specializing in mission driven solutions that address complex business processes and technology challenges. We practice CMMI ML3 processes and delivery solutions and are an innovative mission oriented technology company focused on complex business and technical challenges, ensuring solutions support the achievement of your mission. Our team creates software solutions that help customers communicate, access, and store mission critical information. Dovel is instrumental in the design and implementation of some of the most mission critical and innovative systems in government today.
Do you seek innovative ways to enhance training programs with best practices?
Do you have seasoned experience in developing and facilitating training programs for large groups?
Are you self-initiated and desire to professionally grow with a fast-paced training team?
If you answered yes to any of these questions, we have a great opportunity for you!
Development of training curriculum
Conduct training to end users on Federal Enterprise Grants Management software, including web-based and classroom-based training
Work as part of an integrated team
Create and maintain training collateral, including handouts, job-aids, and videos
Monitor and review the progress of trainees through questionnaires, surveys, and follow-ups with management
Evaluate effectiveness of training and work toward consistent improvement to the training program
Provide support to end users by email, phone, chat, or face-to-face meetings
Log user issues in a tracking tool and ensure that high-level, responsive service is consistently delivered
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Bachelor's Degree and 2 years of training experience or the equivalent combination of education, experience, and skills
Position may require up to 10% domestic travel
Web based and classroom training experience
Outstanding written and verbal communication skills
Strong presentation skills
Strong problem solving and critical thinking skills
Confident when interfacing with clients
Comfortable working in front of a classroom / group
Willingness to embrace technology and tools used to deliver high level service
Comfortable working with technology, including web-based systems and Microsoft Office
Knowledge of Federal Grants Business process preferred
Knowledge of Federal Enterprise Grants Management systems preferred
Computer based training development experience preferred
ATSD / ATD or other relevant certification strongly preferred
Candidates must be able to obtain and maintain a Public Trust Clearance
Dovel Technologies is an Equal Opportunity Employer Minorities/Females/Veterans/Disabled