Technical Trainer And Quality Assurance Inspector

Summary

The Technical Trainer and Quality Assurance Inspector -Trailers is responsible
to deliver mechanic competency-based hands on OJT and classroom training for all
trailer maintenance employees in a manner that prepares them for a variety of
occupational opportunities in our shops that is reinforced by conducting quality
assurance inspection audits.

Education and Experience

2-year degree in medium/heavy truck diesel program and/or equivalent welding
program and 5 + years of experience as a trailer mechanic with the training
experience preferred.
Must have proven experience in welding and fabricating.
Must have experience with hydraulics and small engines.
Excellent working knowledge of DOT and government safety standards.
Working knowledge of a computerized maintenance management system (CMMS).
Excellent organizational skills and ability to manage and prioritize
workload in a fast-paced environment.
Strong interpersonal skills; able to establish trust and rapport with all
levels of internal and external staff. Able to relate effectively to diverse
cultures.
Must have a valid driver's license and the ability to operate vehicles; a
valid Class A driver's license is preferred.
Must have current forklift certification and the ability to train
maintenance personnel within 90 days of employment.
Proficiency in Microsoft Office (Word, Excel, and Outlook) required.
Excellent communication skills (written, listening, and verbal)
Willing and able to travel frequently, including overnight travel.

Essential Duties and Responsibilities

Assist in developing, implementing, and ensuring that appropriate safety
practices and policies are always used, employees are knowledgeable of safety
techniques, and all equipment is maintained in a safe working condition, such
as, but not limited to, forklift, Right to Know, Lockout/Tagout and PPE, etc.
Conduct daily work directly on the shop floor by providing hands-on OJT to
all mechanics and providing direct hands-on assistance during
difficult-to-diagnose complaints while following OEM and ATS warrantable and/or
non-warrantable standard repair guidelines and SOP's.
Conduct daily workmanship quality assurance inspection audits as outlined in
program SOP to insure all preventive maintenance, repair guidelines and SOP's
are constantly being followed across all ATS shops.
Use effective competency-based teaching techniques, instructional materials,
and appropriate media support to conduct classroom lectures, coursework, and
hands-on qualifications to prepare all employees with practical and essential
skills.
Evaluate and document employees' competency attainment, course progress,
work-based learning experiences, and workplace behaviors and provide feedback to
shop management.
Identify trends and suggest changes/improvements necessary to achieve goals.
Collaborate with the team to design and implement ongoing training for new
and current employees.
Assist in maintaining a system of evaluations to rate each mechanics' skill
level and match that skill level to the work that will be assigned to them to
provide feedback to shop management.
Assist in maintaining master training records and certifications for all
maintenance employees.
Support ATS' culture by aligning actions, behaviors, performance, and
decisions in accordance with the Company's values as set forth in our
All-Employee Competencies.
Complete work responsibilities outside of normal business hours as needed
and infrequent travel may be required.
Perform other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential function of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

Frequently in a stationary position, however, at times frequently move around to
obtain tools, supplies, parts or to inspect equipment.

Frequently operates a keyboard and mouse and constantly utilizes a computer
monitor(s).

Constantly conversing with internal and external customers in person or via the
phone system.

Intermittently positioning self under, on top of, or in awkward positions to
work on equipment.

Occasionally uses hand tools and power hand tools to repair equipment,
manipulate parts into position or enter data into a computer.

Frequently inspecting and assessing equipment to determine whether to replace or
repair and the best approach to replace/repair.

Exposure to:

Loud noises constantly require hearing protection.
Temperature extremes intermittently due to outside weather conditions.
Dirt, dust, grease, chemicals, and odors constantly.
Situations requiring eye protection and steel toed boots and when welding,
an approved shield.