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Technical Support/Customer Service

Expired Job

Kelly Services Toledo , OH 43601

Posted 3 months ago

rincipal Duties and Responsibilities:

1.Obsession with excellent customer service!

2.Thoroughly communicating and documenting all details regarding job status.

3.Continuous monitoring for incoming email.

4.Ensures communication commitments are kept and nothing falls through the cracks.

5.Sends out regularly scheduled email.

6.Acts as single point of contact for NOC email.

7.Look for ways the NOC can continuously improve.

Knowledge, Skills, and Abilities Required:

Qualifications, Experience and Education

1.Excellent communication and documentation skills.

2.Working experience with Microsoft Outlook.

3.Ability to multitask and work quickly yet accurately.

4.Able to translate between technical and non-technical professionals and recognize when more information is needed.

Skills/Abilities

1.Must have strong written and verbal communication skills

2.Ability to respond to customers in an expeditious manner

3.The ability to work with minimal supervision.

4.The ability to work well as a team, but able to succeed when completing individual tasks

5.Consistently demonstrate an unconditional polite, professional, patient, and courteous manner in dealing with customers, visitors and all employees

Key Competencies:

1.Demonstrate ability to work cooperatively with other departments to present a proper image of the organization to public, visitors and all employees.

2.Demonstrate knowledge of strong written and verbal communication skills

3.Professional personal presentation

4.Demonstrate ability to pay attention to details

For immediate response, email resume to


Why Kelly


?

With Kelly, youll have direct connections to leading IT organizations in the best companies around

the globe offering you the chance to work on some of todays most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career

today.

AboutKelly Services


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.


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VIEW JOBS 12/5/2018 12:00:00 AM 2019-03-05T00:00 Principal Duties and Responsibilities: 1. Obsession with excellent customer service! 2. Thoroughly communicating and documenting all details regarding job status. 3. Continuous monitoring for incoming email. 4. Ensures communication commitments are kept and nothing falls through the cracks. 5. Sends out regularly scheduled email. 6. Acts as single point of contact for NOC email. 7. Look for ways the NOC can continuously improve. Knowledge, Skills, and Abilities Required: Qualifications, Experience and Education 1. Excellent communication and documentation skills. 2. Working experience with Microsoft Outlook. 3. Ability to multitask and work quickly yet accurately. 4. Able to translate between technical and non-technical professionals and recognize when more information is needed. Skills/Abilities 1. Must have strong written and verbal communication skills 2. Ability to respond to customers in an expeditious manner 3. The ability to work with minimal supervision. 4. The ability to work well as a team, but able to succeed when completing individual tasks 5. Consistently demonstrate an unconditional polite, professional, patient, and courteous manner in dealing with customers, visitors and all employees Key Competencies: 1. Demonstrate ability to work cooperatively with other departments to present a proper image of the organization to public, visitors and all employees. 2. Demonstrate knowledge of strong written and verbal communication skills 3. Professional personal presentation 4. Demonstrate ability to pay attention to details For immediate response, email resume to craig.penn@kellyit.com Kelly Services, Inc. Toledo OH

Technical Support/Customer Service

Expired Job

Kelly Services