Technical Support Specialist

Job Description Job Description tru

Digital, a leader in the digital signage industry, is seeking to hire a Customer Success Representative. tru

Digital’s primary goal is to help businesses communicate with their most valued audiences. This position is critical in helping both new and existing corporate customers operate and set up their tru

Digital signage platform. The primary duties for this role include solving customer software and product issues through phone, email, and chat, as well as processing product shipments.

Work schedules are primarily Monday through Friday, working 9AM-6PM, and will be based at our Cottonwood Heights, Utah location. Hybrid office/work-from-home office hours may be available once the training period is completed. Job Requirements:

Maintain a positive attitude Always treat customers with respect Great phone etiquette Ability and desire to learn new computer software and hardware Some computer/technical knowledge is a plus Prior experience with customer service is preferred Job Benefits/Pay: Competitive starting salary ($32-42k per year, depending on experience) plus benefits Medical and dental insurance plans 401k match with immediate vesting Vacation time/PTO Flexible work/life balance No experience with digital signage is required. Full training on the system will be provided.

Come join a growing tech company that prioritizes providing a high level of customer service. Company Description tru

Digital, a leader in the digital signage software industry, empowers businesses to create and nurture relationships with their most valued audiences through modern communication. Company Description tru

Digital, a leader in the digital signage software industry, empowers businesses to create and nurture relationships with their most valued audiences through modern communication.