Technical Support Specialist

Slingshot Lehi , UT 84043

Posted 1 week ago

About us:

Slingshot Technology, Inc. is a Utah based start-up recognized by Inc Magazine as one of America's fastest growing companies (#146!!!). We have remote employees working across several states. Slingshot Technology, Inc. believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.

Tech Support:

We are looking for a computer savvy technical support team member to help maintain our workstations and assist our CIO with other technical needs.

Must be a resident of Utah, located within 30 minutes from Lehi, Utah

Requirements

What you need:

  • A positive attitude and are upbeat, reliable, and professional
  • Ability to provide excellent customer service and continuously sharpen your technical skills
  • Articulate and clear communication (written and verbal)
  • Full-time availability (35+ hours/week) and scheduling flexibility
  • Internal motivation - were looking for candidates who'll hit the ground running and provide excellent work without the need of a babysitter
  • Gifted with computers and have an natural curiosity with technology
  • Computer programming skills are not required. We are willing to teach you the skills required to succeed at this job. We only ask that you are a willing and prudent student who possess an above average interest and skill set with computer technology.

What youll do:

  • Install, configure and monitor our remote and in house employee workstations
  • Accept and resolve any helpdesk tickets assigned in a timely manner
  • Assist in establishing or enhancing IT processes and procedures
  • Install and upgrade PC hardware/software
  • Troubleshoot employee technical issues
  • Help fuel Slingshot's rapid growth
  • Aid the CIO in any other tech related projects
Skills/Qualifications: Good people skills, organization skills, appropriate grammar and business communication skills. Computer proficiency is a high priority. Attention to detail. Reliable. Also, any other information showcasing a high level of intelligence will be a bonus. Please include a resume and a few references.

What youll gain:

  • Experience in a fun, fast-paced startup environment (Check us out on Glassdoor)
  • Ground floor experience at a growing start-up, with more opportunities to grow than a two week old loaf of bread!
  • A generous PTO allotment gives you the time to build the underground crime empire youve always dreamed of.
  • Hang-gliding accident? Flesh-eating bacteria? We've got a Health Care plan for that.
  • Dashboards. Pie graphs. Confusing acronyms. Weve got all the data you can crunch.
  • Well help you prepare for your future like a squirrel caching acorns with a matching 401(k).
  • You may not be the Pewter City Gym Leader, but we'll hook you up with a Gym Membership anyway!

Benefits

Pay: $15 per hour

Time: This is a full time position that requires at least 35 hours a week.

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Technical Support Specialist

Slingshot