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Technical Support Specialist

Expired Job

Motorola Solutions Westminster , CO 80035

Posted 3 months ago

Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract

The Support team is comprised of a group of people supporting Motorola Solutions software and services to the Public Safety market. The SPSS Support System Technologist is a front-line customer facing position that supports and configures the software used in customer implementations.

Preferred experience with all or some of the following:

  • Microsoft Windows Server and Desktop Operating Systems (Active Directory)

  • Microsoft SQL Server

  • Experience in the Information Technology field

  • Excellent verbal and written communication skills

  • Validate, troubleshoot, and characterize reported application issues

  • Web servers

  • Virtualization Software

  • Network Load Balancing and Clustering

  • Network Services (DNS, IP, HOSTS, Routing)

  • Hardware Blades and SAN's

  • Basic understanding of technical support centers

  • Ability to work individually and within a team

  • Ability and willingness to build upon existing skill sets

  • Install, configure, and support Motorola Solutions software

  • Install and configure required 3rd party software packages

  • Answer customer questions on application usage and administration

  • Create and update technical documentation

  • Log information into internal case tracking systems Live Phone support for our public safety customers

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Technical Support Specialist

Expired Job

Motorola Solutions