Technical Support Specialist II, Information Technology, Business Services

About the Employer

Educate, Innovate and Inspire! San Joaquin County Office of Education located in Stockton, CA is a regional agency that provides educational leadership, resources, and customized services to assist school districts.

San Joaquin County Office of Education (SJCOE) employs over 2,100 classified and certificated employees. SJCOE promotes student achievement and accountability, serves San Joaquin County's most at-risk students, and strives to create an environment in which every student, regardless of circumstances, has an opportunity for a quality education.

Job Summary

Job Summary

Under the general direction of the Technology Manager, performs a variety of tasks including operation and installation of Chromebook, Macintosh and Windows operating systems and mobile computing devices along with a variety of peripheral and network equipment; assists customers to determine cause and resolution of problems. Perform other related duties as required.

View Job Description

Requirements / Qualifications

Possess a Bachelor's Degree from an accredited College or University with a concentration in computer-related technology and/or Business Administration; or equivalent experience in management information systems. Three years increasingly responsible experience with information systems including network, computing devices, maintenance and troubleshooting.

If you meet the minimum requirements and are interested in applying for this position, you must apply online and attach the following documents to complete your application: a formal letter of interest, resume and three professional letters of recommendation (preferably dated within the past year). Please be sure to include all of these documents along with your completed and submitted application by the deadline date. If you need assistance with this process, please call (209) 292-2766

• Letter of Introduction (Cover Letter)
• Letter(s) of Recommendation (3 Professional Letters of Recommendation)
• Resume

Comments and Other Information

Nondiscrimination in Employment & Sexual Harassment The Superintendent prohibits discrimination and/or harassment of San Joaquin County Office of Education (SJCOE) employees and job applicants on the basis of actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex or sexual orientation at any SJCOE site and/or activity. The Superintendent prohibits sexual harassment of San Joaquin County Office of Education (SJCOE) employees and job applicants, as well as retaliatory behavior or action against employees or other persons who complain, testify, or otherwise participate in the complaint process established pursuant to this policy and administrative regulation.

Contact the Title IX Coordinator/Coordinator for Nondiscrimination in Employment listed below for Information on Nondiscrimination in Employment/Harassment (including Sexual Harassment). Name: Christina F. Torres-Peters E-mail: cpeters@sjcoe.net School District: San Joaquin County Office of Education Telephone: 209-468-4820

For more information about this position, go to the pdf file here https://edjoinprodstoragewest.blob.core.windows.net/jobdescriptions/699/Technical Support Specialist II 2389-20190926162034.pdf