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Technical Support Rep

Expired Job

Paysafe Camarillo , CA 93012

Posted 2 months ago

About Paysafe

Paysafe is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet and online cash solutions. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. With over 20 years of online payment experience, a combined transactional volume of US $56 billion in 2017 and around 3,000 employees located in 12+ global locations. Paysafe connects businesses and consumers across 200 payment types in over 40 currencies around the world. For more information, visit www.paysafe.com

Why Work Here?

"Great benefits and lots of room for growth!"

Do you love technology?

Do you know how to identify and anticipate needs?

Do you enjoy helping people?

If so, then we've got the job for you!

Leaders Merchant Services (Paysafe Group Company) has a great opportunity if you are looking to put your technical knowledge, written and verbal communication skills to work. We need an outstanding, multi-talented Training and Installation Representative/Validation Representative who is passionate about giving merchants over-the-top, professional customer service. You know, the kind of customer service that is second to none!

Responsibilities

  • Assisting our sales team with the application process

  • Helping to ensure incoming requests are handled in a timely manner and communicating with other teams to help customers get started.

  • Assisting with the installation of equipment and services to our new merchants and agents via phone

  • Answering everyday account questions regarding billing

  • Once the customer installation is complete, you will be , equipment and other needs

  • You'll become the "go to" person with merchants as we continue to provide them with a level of professionalism and service no other payment processor can equal.

What You Need:

  • Basic Technical Knowledge

  • Excellent Phone Etiquette

  • Professional

  • Experience and ability to be on the phone all day making outbound calls and receiving inbound calls.

  • Ability to perform multi-tasks

  • Detail oriented

  • Strong work ethic

  • Computers skills, including Microsoft Office and Outlook

  • Strong customer service skills and follow-thru skills

  • Ability to easily adapt to change

  • Team Player

  • No industry experience required

See if you are a match!

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Technical Support Rep

Expired Job

Paysafe