Technical Support Engineer (System Driver, Tool Owner)

Base Pay Range: $43.71 - $74.28 Per Hour

Primary Location: USA-CA-Milpitas-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Job Description/Preferred Qualifications

The primary responsibility of this job is to act as "system driver" for a next generation reticle inspection system. This means coordinating tool time, acting as the first level of technical support for issues arising during integration and testing, and carrying out maintenance and recovery tasks. The system driver will technically sustain, support, debug, improve, and upgrade the system during the early integration phase of development, through full handoff to manufacturing. This includes the Platform vacuum system, stage sub-system, light source, air and vacuum robots, vibration isolation sub-system, ultra-high vacuum and vent, and others.

• Drive schedule for a system during integration, and coordinate tool time on an hour-by-hour basis with key multi-functional team members.

• Carry out procedures defined by subsystem or systems engineers

• Act as the first line of system-level support: recover the tool from known error conditions, perform diagnostic steps to isolate the cause of the issue, escalate to the appropriate expert if specialty expertise is required.

• Perform preventative maintenance or recover tasks using pre-defined procedures.

• Write assembly, test, and troubleshooting procedures.

• Debug and diagnose design problems

• Test and debug sub-system and system level issues, such as particle contamination, chemical contamination, vacuum issues, vent/gas-line issues, alignment issues, and stage positioning issues.

• Occasional weekend or night/evening support will be required

Preferred Qualifications:

• Experience working hands-on with complex capital equipment in early integration phases

• Strong general problem solving and diagnostic abilities

• Ability to follow complex technical procedures that are not 100% complete or fully polished

Minimum Qualifications

• Bachelor's Level Degree or higher with work experience of 3 years in a manufacturing or system integration environment

• Associate's degree with work experience of 5 years in a manufacturing or system integration environment

The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.