Technical Support Engineer

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.

For everyone. Everywhere.

At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Technical Support Engineer to support our global service team.

Our global team: We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world.

We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Technical Support Engineer, you will be responsible for:

• Provide remote and on-site support to both U.S. and International customers for Siemens biomarker platforms.

• Dispatch in support of escalation events where local support teams have been unable to resolve issues.

• Take part at the knowledge exchange with our R&D team to improve and further develop our products.

• Continuously strive to help improve our processes and systems

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

• You have experience working in a biomarker or chemistry production field.

• You have experience working with laboratory production equipment and troubleshooting issues with production processes or equipment.

• You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)

• You enjoy driving change and improvement.

• You will be working with our latest technology and therefore you are willing to learn about new software and hardware solutions.

• Willingness to travel and flexibility, including short-term international deployment, is expected

Required skills to have for the success of this role

• Bachelor's degree or equivalent experience required. Prior military encouraged to apply.

• Minimum of 3-5 years biomarker or chemistry applications field

• General knowledge of basic electromechanical systems

• Willing to travel up to 20%

Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatshs.com/index.html

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry.

What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers

If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about.

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Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site: https://jobs.siemens-healthineers.com/careers

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As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

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