Technical Support Engineer II - Mckinney, TX (Hybrid)

Date Posted:

2024-01-15

Country:

United States of America

Location:

TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA

Position Role Type:

Hybrid

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Mechanical Engineering department leads in the mechanical hardware design, development, and production of weapons systems. We use state-of-the-art tools, processes, and technology, with capabilities encompassing a broad range of technical disciplines, including product engineering, manufacturing, technical services, materials engineering, analysis and test, rapid hardware development/builds and configuration and data management documentation.

We have an exciting opportunity for a Technical Support Engineer II - TMIT & RFSI Materials and Process Engineering to join our team.

This position is located at the McKinney, TX facility - Hybrid role.

As the Technical Support Engineer II, you will be the primary point of contact for all assembly instruction documentation for production programs, depot & sustainment efforts, as well as some developmental tasks.

In this role you will work together with Process Engineers, as well as all the various Engineering disciplines to produce electronics used in cutting edge military and Defense related hardware. Our Technical Support Engineers are also often directly involved with customers and additional internal production teams to support assembly and integration issues. This role will not only allow you to work side by side with some of our best and brightest, but also gain the experience and exposure necessary to advance your career.

Responsibilities to Anticipate:

• Responsible for creating and releasing process documentation, including assembly instructions and production and depot routers. Performing drawing reviews and incorporating all requirements into the process documents.

• Project management (planning, collaborating, and reporting).

• Assist the production floor with daily issues; evaluate materials, equipment, and processes.

• Resolving problems preventing products from meeting customer requirements.

• Interface with various functions including Quality, Reliability, Electrical, Mechanical, Systems, Manufacturing, and Operations Engineering.

• Willingness to learn assembly processes and to develop a hands-on understanding of the product and equipment.

Required Qualifications:

• Typically requires a Bachelor's degree and 2 years of prior relevant experience OR In absence of a degree, 6 years of relevant experience is required.

• Experience in Microsoft Word, Excel, and PowerPoint.

• Experience with reading and interpreting engineering drawings.

• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Desired Qualifications:

• Experience with technical writing skills with proper English grammar.

• Experience with Adobe Acrobat or similar tool.

• Ability to communicate and collaborate with Factory, Managers, Engineering, and Customers.

• Experience with Common Manufacturing Enterprise System (CMES) factory operating system.

• Certified Assembly Instruction Originator.

• SAP (PRISM) experience.

• Proficient in creating and releasing documents in cPDM.

• Proficient in html and/or DreamWeaver.

• Microsoft SharePoint administration experience.

• Proficient in CSS.

• Experience with Printed Wiring Board (PWB) or circuit card assembly; including surface mount technology (SMT), component underfill, conformal coating, staking, and solvent cleaning processes.

• Certified in J-STD-001, Requirements for Soldered Electrical and Electronic Assemblies.

• Experience with automated, semi-automated, and manual assembly and integration.

• Knowledge of depot and sustainment activities for defense-related hardware, specifically electronics.

What We Offer:

• Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Additional Information:

Please consider the following role type definition as you apply for this role.

• Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Location Information:

• North Texas: https://careers.rtx.com/global/en/raytheon-north-texas-location

"Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles. ALL eligibility requirements must be met to receive the Referral Awarding."

The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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