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Technical Support Engineer

Expired Job

Healthcaresource Addison , TX 75001

Posted 3 months ago

We are seeking a detail oriented#Technical Support Engineer#to join our team and play a leading role in the defining and designing healthcare specific talent management solutions. This role is responsible for providing technical support to system users and client support staff.

Evaluates user needs, defines technical problems, and works with engineering/development staff to determine the best technical solutions. Additional Selling Points:# Opportunity to Build:##Bring your creativity to our table! We aren#t just looking for innovative thinkers # we want to see you execute those ideas, too.

Watching your idea come to life is a rewarding experience! Entrepreneurial Culture:# You will be working with professionals that value innovative market approaches and strong critical thinking abilities. Professional Development:##Take advantage of the opportunity to attend conferences, meet-ups, and formal training that will elevate your technical knowledge.

Work/Life:#I know. Every organization says they have a great work/life culture#but#our clients pay us for results (not work hours), we provide complete autonomy to deliver results that seamlessly fit into your lifestyle.


Reporting directly to our Manager of Technical Support


. # As a Technical Support Engineer, you#ll have the opportunity to: Troubleshoot, debug and implement software code to resolve issues Assists clients in implementing technical solutions Work with small and engaging development teams to collaborate and support the completion of client requests Apply innovative strategies to develop processes and best practices for project completion Serves as a liaison between client operations and engineering and escalates items as appropriate

Requirements:
2-4 years of related technical support experience Bachelor#s degree in Computer Science, Computer Engineering or a related field Knowledge of SQL Server and writing complex SQL queries Excellent ability to document and communicate technical concepts in the simplest of terms to a non-technical audience Strong analytical, problem solving and troubleshooting skills Strong Interpersonal communication (both written and verbal) and listening skills Ability to work effectively with difficult and/or demanding clients Strong cross-functional communication skills and the ability to collaborate effectively with various groups Proven ability to multi-task while paying strict attention to detail Demonstrated ability to learn new technologies with minimal supervision Experience with HTML, JavaScript,#CSS # About HealthcareSource: HealthcareSource

####is the only comprehensive talent management suite designed specifically to support the healthcare talent ecosystem

. Our software, services, content, and analytics enable more than 3,500 healthcare organizations, senior care providers,#and staffing agencies, spanning over 6,000 locations, to ensure quality patient and client care by recruiting, retaining, and developing quality talent. HealthcareSource and its award-winning healthcare talent management solutions have been recognized by industry analysts and trade groups.# HealthcareSource is an Equal Opportunity Employer and does not discriminate against qualified applicants with regard to race, color, religion, gender, age, sexual orientation, national origin, handicap, or veteran status.



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Technical Support Engineer

Expired Job

Healthcaresource