We are looking for a Technical Support Engineer to join our global team of Support professionals.
This successful candidate will be responsible for providing technical support measured against SLA for Wowza Media Systems products and services across our customers numerous workflows and deployments.
The ideal candidate will have experience in media streaming products and services, troubleshooting entire workflows including complex video delivery systems, networking issues and working with and educating customers at all skill levels.
Shift: This role will cover the APAC region. Days/Hours will be Sunday Thursday, 3PM 12AM PT
Who We Are
Wowza Media Systems is a streaming software, cloud services, and hardware provider aimed at powering live streaming for todays most innovative companies. We frequent Streaming Medias list of Companies That Matter Most in Online Video and Readers Choice Awards, as well as Built in Colorados list of Best Medium Workplaces (with a 4.6 rating on Glassdoor).
Cofounders David Stubenvoll and Charlie Good first set out to create cool stuff with like-minded people in 2005. In the fourteen years that have followed, Wowzas become the gold standard for streaming. One third of content delivery networks (CDNs) have Wowzas technology built in and more that 24,000 organizations across the globe power their streaming with Wowza.
With adoption rates exploding, use cases proliferating, and video quality increasing, the streaming industrys influence on everyday life continues to grow. And when it comes to live video, one thing rings true: If you can dream it, the experts at Wowza can help you build it.
Why Work for Wowza
Wowzas global team is headquartered in the foothills of Colorado, with plenty of parking and where the deer, elk, and buffalo roam. Generous PTO and paid holidays, a healthy work-life-balance, and a 401K that vests immediately are among the many reasons we love working here.
Employees are encouraged to take ownership of their role with limited oversight and coworkers are happy to help one another out.
Wowzas team also works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local high schools to participating in events like SheTech, employees are able to cultivate the same creative energy that first brought the company to life.
Wowza Media Systems is an equal opportunity employer, committed to creating a diverse and inclusive environment for all people to thrive in.
Wowza Media Systems