Akraya is looking for a 'Technical Support Engineer' for one of our clients. If the job description below is a fit, please apply directly or call Khushbu at 408-512-2361.
If this position is not quite what you're looking for, visit akraya.com and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.
Technical Support, O365
Location: San Bruno, CA
Duration: 6+ months (Possible extension)
At least 2 years of enterprise IT support experience
Contributes to team effort by accomplishing related results as needed.
Excellent customer service
Ability to multi-task and handle pressures well
Proficient on supporting software and hardware applications on Apple and Windows platforms such as Microsoft Outlook, O365, Microsoft Suites, Zoom, Cisco WebEx and Jabber, Slack and Box, etc
Jamf JSS/Casper knowledge is a plus
Proficient on diagnosing and solving hardware and software faults
Proficient on supporting VPN or remote access (ex. Yubico and Cisco AnyConnect VPN Client)
Ability to support users via phone, walkups and chat
Additional job responsibilities assigned by manager
Please apply directly with your updated resume or call Khushbu at 408-512-2361
Akraya, Inc. is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the "Best Staffing Firms to Temp for" by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit akraya.com to search through all of our current openings or to submit your resume to our recruiting team.