Technical Supervisor

JOB DESCRIPTION

Technical Supervisor- Infectious Disease

Department: Analytical Operations - Infectious Disease

Reports To: General Manager

Manages People: Yes

Experience: Minimum of 2 years high complexity testing

Level of Supervision: Work is generally independent.

Job Summary:

• The Technical Supervisor is responsible to be the onsite resource for all troubleshooting for

lab processes, potential technical issues, and is the go-to resource to provide lab personnel

support. The Technical Supervisor is responsible to ensure all training and competency

assessments are performed by all staff handling patient specimens. In conjunction with the

Lab Manager, the Technical Supervisor will ensure all State and CLIA/CAP regulatory

requirements are met. The Technical Supervisor is responsible for productivity of all infectious

disease testing with a goal of providing 100% accuracy in delivering results.

Essential Responsibilities/Duties:

• Must be accessible to testing personnel at all times to provide on-site, telephone or electronic

support to resolve technical problems in accordance with policies and procedures established

by the Laboratory Director.

• Selection of the test methodology that is appropriate for the clinical use of the test results.

• Verification of the test procedures performed and establishment of the laboratory's test

performance characteristics, including the precision and accuracy of each test and test

system.

• Enrollment and participation in an HHS/CAP/API approved proficiency testing program

commensurate with the services offered.

• Establishing a quality control program appropriate for the testing performed and establishing

the parameters for acceptable levels of analytic performance and ensuring that these levels

are maintained throughout the entire testing process from the initial receipt of the specimen,

through sample analysis and reporting of test results.

• Resolving technical problems and ensuring that remedial actions are taken whenever test

systems deviate from the laboratory's established performance specifications.

• Ensuring that patient test results are not reported until all corrective actions have been taken

and the test system is functioning properly.

• Identifying training needs and assuring that each individual performing tests receives regular

in-service training and education appropriate for the type and complexity of the laboratory

services performed.

• Evaluating the competency of all testing personnel and assuring that the staff maintain their

competency to perform test procedures and report test results promptly, accurately and

proficiently.

• Demonstrate proficiency while running KingFisher Flex, Veriti Pro, Accufill QuantStudio12K

and QuantStudio5.

• Performing specimen processing and PCR reactions as needed.

• Is responsible for providing day-to-day supervision of high complexity test performance by

qualified testing personnel.

• Demonstrate proficiency while manually pipetting and preparing solutions.

• Assuring that all corrective and preventive actions are taken whenever test systems deviate

from the laboratory's established performance specifications.

• Provide training and guidance to all testing personnel; and ensure completion of periodic

competency assessments.

• Responsible for adherence to annual Safety, Compliance, HIPPA training, and monthly CEU

requirements.

• Resource management through ADP; approve PTO requests, approve timecards, complete

employee 4x4's.

Qualifications:

Education -

Bachelor's Degree in a chemical, physical, biological, or clinical laboratory science is

required.

MS or PhD preferred.

• Competencies/Skills -

Knowledge of clinical laboratory services

Technical knowledge to monitor lab operations

Ability to communicate effectively both orally and in writing

Ability work independently and strong attention to detail

Strong Problem-Solving Skills

Experience -

2 years previous supervisory experience required.

Doctoral degree in clinical laboratory science, chemical, physical or biological science

with 1 year training and experience in the respective specialty; OR

Master's degree in medical technology, clinical laboratory science, or chemical,

physical or biological science and 2 years training and experience in high-complexity

testing in the respective specialty; OR

Bachelor's degree in medical technology, clinical laboratory science, or chemical,

physical or biological science and 4 years training and experience in high-complexity

testing in the respective specialty.

• Certifications/Licenses -

Medical Technologist certification from AAB focusing in Molecular Diagnostics or

other equivalent certification (AMT, AAB, etc).