Technical Specialist-Dynamics

Microsoft Corporation Irvine , CA 92606

Posted 2 months ago

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to do more and achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of innovation at Microsoft?

The Technical Specialist

  • Dynamics 365 Customer Engagementis an accomplished pre-sales leader skilled at communicating and demonstrating the value of the proposed solution to our customers. In this role you will be the solution lead within the enterprise sales organization working with Microsoft's most important customers. You will work closely with customers to learn about their challenges and desired outcomes and through those conversations also discover their unarticulated needs. You will be accountable to leading and collaborating with members of the deal team to craft and deliver the Microsoft solution vision that will drive value for our customers.

To learn more about Microsoft's mission, please visit: . See what Satya Nadella has to say about the strategic vision of Microsoft Business Applications here .

Requirements (Bachelor's Degree or equivalent work experience required):

7+ years of experience:

  • Successfully working with customers in pre-sales or consulting engagements related to CRM solutions or similar business applications.

  • Selling software-as-a-service cloud-based business applications to enterprise customers.

  • Driving and leading a solution strategy, as part of the overall opportunity lifecycle, that enables customers to successfully achieve business outcomes.

  • Validated experience in a consultative selling approach, including bringing innovative ideas to customer problems and being customer focused.

  • Able to challenge the customers' status quo by leveraging Microsoft's broad portfolio of solutions and relating back to customer value.

  • Orchestrator and active participant of the team tasked with crafting the solution that may align not only to Dynamics 365 Customer Engagement but also to other Microsoft solutions and services.

  • Proven success at demonstrating the value of the proposed solution and how it differentiates from the competition.

  • Lead and/or coordinate cloud security, privacy, and compliance discussions that meet our customer regulatory and compliance needs.

  • Active contributor of feedback and best practices across various teams; peer community, customer success, engineering, sales and marketing.

Deep understanding of:

  • Business solutions, specifically CRM applications including Marketing, Sales, Customer Service and Field Service and how these solutions help our customers achieve their desired business outcomes.

  • Commercial cloud offerings, ideally Microsoft's cloud platform as well as competitive knowledge of other CRM solutions and related ecosystems.

  • Customer facing business processes in one or more industries such as Financial Services, Manufacturing, Automotive, Oil & Gas, Utilities, Retail & Consumer Goods, Healthcare, Public Sector and Media & Communications.

  • Business value selling methodologies and practices that successfully convey the value and outcomes the proposed solution will deliver.

  • How to uncover customer's stated and unstated needs and how technology can be leveraged to solve business problems.

  • The security, regulatory and compliance needs of global customers in cloud or hybrid scenarios.

Desired skills:

  • Customer-centric mindset with demonstrated passion for delivering customer value.

  • Experienced problem solver and able to thrive in a fast-paced environment.

  • Ability to skillfully communicate, demonstrate and prove the value of Dynamics 365 Customer Engagement and related solutions.

  • Master discoverer who is able to learn the most important customer challenges and needs; and also uncover those problems that are unspoken, and ultimately establish a proposed solution that will enable them to achieve their goals.

  • Excel at owning and coordinating team resources to successfully build and deliver a compelling and differentiated solution demonstration.

  • Proven collaborator especially capable of influencing internal teams such as sales, engineering, marketing and external teams, our customers and partners.

  • Excellent presentation and communications skills across various customer stakeholders; experienced storyteller.

  • Adept at challenging perspectives and differentiating from the competition by reframing value and exemplifying customer obsession.

  • Embracing of a growth mindset, insatiably curious, always learning and welcoming of challenges for the opportunity to grow.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

The reinvention of business processes represents a bold bet for Microsoft in accelerating our growth in commercial cloud services. The mission of Microsoft Business Applications is to help our customers digitally transform their business to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.

The Technical Specialist

  • Dynamics 365 Customer Engagement is an accomplished solution seller with a proven track record of discovering customers articulated and unarticulated needs, selling the value of the proposed solution and driving business outcomes for our customers. The Technical Specialist collaborates with the deal team to define the solution strategy that highlights our differentiation to empower every organization to achieve their desired business outcomes; effectively demonstrates and proves the capabilities of Dynamics 365 Customer Engagement solutions by articulating relevant and compelling business case examples built on value-based messaging.


  • Develop the solution strategy that will support the customer's digital transformation.

  • Lead solution presentations, demonstrations, workshops, proof of concepts to prove to our customers the capabilities of Microsoft's solutions and services, and how we can empower them to achieve their business outcomes. Exemplify presentation excellence for both virtual and onsite deliveries.

  • Specialize in one, or possibly more than one, of the following solution areas: Marketing, Sales, Customer Service and/or Field Service.

  • Feedback sales, technical, competitive, security blockers to accelerate Dynamics 365 Customer Engagement sales and customer usage. Shape current and future products, marketing strategies, and customer centricity ideas through your feedback. Remove solution sales blockers.

  • Win the solution decision at customers for Dynamics 365 Customer Engagement opportunities and usage scenarios, through tailoring your message to different audiences and stakeholders, bringing ideas, challenging our customers, engaging with them to highlight our differentiation, and guide them in decision making.

  • Orchestrate and lead the solution team which includes internal teams and our partners to build and showcase a differentiated solution that focuses on the value the solution.

  • Continually learn and maintain your technical, sales, professional skills and competitive readiness. Remain current on the latest technology and trends for your area of expertise.

  • Actively participate in the pre-sales community; share best practices, support peers and leverage the efforts of others to broaden your impact and empower others.

  • Lead and/or coordinate cloud security, privacy, and compliance discussions that address our customers' compliance and regulatory needs.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
R&D Vehicle Dynamics Engineer


Posted 7 days ago

VIEW JOBS 1/15/2021 12:00:00 AM 2021-04-15T00:00 Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois. Role Summary Responsibilities * Support the development of innovative chassis systems and components (ride, handling, steering and braking systems), aiming to improve the customer experience from the perspective of vehicle performance, efficiency, durability and reliability; * Develop vehicle and sub-systems simulation models to predict the performance of the proposed solutions and support Proof-Of-Concept activities. * Support, as required, the development and testing of embedded software (which may include control and state estimation algorithms, diagnostics and calibration) for virtual / physical Proof-Of-Concept of the proposed solutions; * Work at all levels of the V-model and support Systems Engineering to ensure system delivery; * Support the set-up of measurement systems and the design of data analysis tools and procedures during the Proof-Of-Concept phase * Provide technical guidance and recommendations to support the production and calibration of the systems under development * Interface with the other R&D functions and the wider Rivian engineering community to assess the risk of the proposed concepts and develop plans to manage it through virtual and physical test activities * Meet timing & budget constraints whilst achieving the vehicle, systems and component targets; * Perform root cause analysis of issues detected in products released or under development, implement lessons learnt on subsequent products; * Travel to proving grounds domestically and abroad as required. It Tasks may include: * Calculating the loads * Evaluating the kinematic and compliance properties * Feeding suspension and steering data into full vehicle models * Defining suspension and steering hardpoints * Performing primary / secondary ride analysis * Running specific simulation events to predict the vehicle steady state / transient response, in open- or closed-loop * Developing physical models of chassis sub-systems * Performing correlation activities to align the simulation models with physical test data. Qualifications Essential: * Bachelor's in Mechanical / Aerospace Engineering or equivalent; * 3+ years of chassis systems and Vehicle Dynamics development; * Experience with Multi-Body and full-vehicle simulation tools to evaluate vehicle dynamics attributes; * Good knowledge of validation, verification and testing process; * Ability to understand Engineering direction and provide design concepts accordingly. Desired: * Experience in at least one full product lifecycle delivering CAE vehicle dynamics attributes from concepts through production; * Experience with MSC Adams, IPG CarMaker, Matlab / Simulink and physical modelling tools (e.g. Simscape, AMESim); * Experience with vehicle control systems. Equal Opportunity Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages. Privacy We take your privacy seriously. For details please see our Candidate Privacy Notice. Rivian Irvine CA

Technical Specialist-Dynamics

Microsoft Corporation