Technical Solution Consultant

Zuora, Inc. Atlanta , GA 30301

Posted 2 weeks ago

Zuora is a SaaS company and the world's foremost evangelist of the Subscription Economy. Zuora's leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, New York, London, Paris, Beijing, Sydney and Tokyo.

The Technical Solution Consultant has a high proficiency in the translation of business problems into solution leveraging the out of the box configuration capabilities of Zuora as well as technical solution based on Zuora APIs, data exports and loads and advanced configuration. Should always ensure that solution provided is delivering business value. Ideal candidate has 1 to 4 years of experience in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains.

The Technical Solution Consultant manages multiple complex tasks and priorities while maintaining the ability to engage with team members and clients in a professional and timely manner. He/she maintains control during challenging project situations and exudes confidence to other team members and the client. Communicates professionally and in the correct business form with team members and clients.

Will serve as a the primary/sole technical consultant for small projects and less complex mid-size projects. As experience increases, he/she will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex Enterprise and Mid-Market projects.

Through individual actions and on a day to day basis, the Technical Solution Consultant will demonstrate a clear understanding of Customer Success. This means developing technical solutions to solve business problems and not simply code. He/she will develop a proficiency in identifying when a technical solution may not solve a business problem and therefore puts business value at risk.

The Technical consultants will carry out the following activities:

  • Run Technical training or lead technical deep dives with the Client

  • Configure Zuora to fulfill use cases

  • Identify areas of complexity and propose technical solutions

  • Independently own development projects through all life cycle phases (Java, PHP, Ruby, .Net and Python)

  • Collaborate on several, concurrent projects, which could include coding and design, coordinating new releases or documenting projects

  • Provide the client with the expertise on the Zuora API, integration technical best practices, data export and load, including guidance and support for data migration activities

  • Develop and test programs that are easily maintainable.

  • Will review the work done by the Client or by an implementing Partner in order to provide guidance, feedback and anticipate issues

  • Work with your Solution Architect and other team members to ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met

  • 20-40% travel is required, depending on client expectations


  • Bachelor's or Master's degree in Computer Science, Computer Engineering or a related major

  • Previous consulting experience implementing software solutions

  • Excellent communication skills (verbal and written)

  • Must have solid understanding of object oriented technologies to develop software applications (java, python, ruby on rails, APEX, .net, C#)

  • Ability to accurately scope, adjust when requirements change, and accurately allocate level of effort for tasks.

  • Demonstrated strength with complex problem decomposition

  • Ability to work well with a team of highly talented software professionals in a rapid development environment

  • Experience in an Agile development environment preferred

  • Working knowledge of system development life cycle methodologies

  • APEX quoting experience is a plus

  • Salesforce experience is a plus

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Solution Consultant


Posted 2 days ago

VIEW JOBS 3/21/2019 12:00:00 AM 2019-06-19T00:00 <p>Overview </p><p>The Solution Consultant (SC) is a member of the Customer Experience team and is responsible for providing high quality consulting to clients and maintains in-depth knowledge of the functional and feature characteristics of Revegy solutions. The SC works with clients to define application configuration requirements that meet their business needs and provides best practices guidance with regard to Revegy solution and industry practices. This includes organizing and delivering design sessions, facilitating discussion around business requirements, and conducting operational assessments. The SC will assist with and perform configuration of applications and will also conduct training sessions. </p> Job Functions <ul> <li>Provide application and business process consulting to clients for and on Revegy solutions, working on project teams to successfully deliver Revegy solutions resulting in high levels of customer satisfaction</li> <li>Lead the definition of functional requirements by conducting design sessions and consulting events on Revegy solutions in accordance with Revegy’s implementation methodology</li> <li>Gain an understanding of the unique business requirements on each implementation to facilitate the most appropriate application design</li> <li>Provide best practice, optimization, and assessment consulting</li> <li>Serve in the role of Subject Matter Expert (SME) when it comes to Revegy solutions</li> <li>Perform configuration of Revegy solutions</li> <li>Test configurations and usage of Revegy solutions</li> <li>Conduct training on Revegy solutions</li> <li>Design, create, and deliver all required documentation related to project responsibilities </li> <li>Work internally within the Revegy Customer Experience team to build exceptional tools and processes</li> <li>Maintain up to date functional knowledge of Revegy software</li> <li>Perform administrative tasks, such as (but not limited to), timely and full completion of timesheets, expenses, travel, etc. in accordance with Revegy guidelines</li> <li>Work as part of a team and contribute to the learning and development of team members, participating in team and other internal initiatives and projects</li> <li>Work cross-functionally within Revegy to achieve high retention rates</li> <li>Identify product improvement opportunities and work with the Revegy Product Management team to develop new features and functionality within the solution to support customer objectives</li> <li>Assist in the pre-sales process and conduct demonstrations of Revegy solutions</li> <li>Travel up to 25% in support of clients and Revegy</li> <li>Other responsibilities as assigned by management</li> </ul><p><strong>Requirements</strong></p><p>Required Skills and Experience </p><ul> <li>4+ years of experience consulting on enterprise software solutions </li> <li>Experience working with high-profile, enterprise level accounts</li> <li>Experience translating model and business process knowledge to clients</li> <li>Ability to effectively design, organize, and deliver consultative solution seminars, discovery/refinement engagements, workshops, and presentations to a variety of user groups including management, and end users, and to technical and non-technical audiences</li> <li>Working knowledge of large-scale, Windows and web based, enterprise application solutions </li> <li>Ability to work both independently and as part of a team during the life cycle of a project and during ongoing customer success support</li> <li>Strong personal leadership and management skills, with a collaborative style to participate at the strategic and tactical level of the company</li> <li>Proactive approach to learning</li> <li>Outstanding organizational and time management skills and a willingness to be involved at the detailed level to ensure timely and accurate project completion.</li> <li>Ability to handle multiple competing priorities to ensure successful completion of projects</li> <li>Ability to manage multiple projects to completion with minimal supervision</li> <li>Ability to gain consensus at multiple levels within an organization</li> <li>Exceptional verbal and written communication skills</li> <li>Bachelor’s degree in technology, or in a non-technical field with equivalent technology experience</li> <li>Willingness to travel up to 25%</li> </ul> Revegy Atlanta GA

Technical Solution Consultant

Zuora, Inc.