Technical Services Technician

Holt Cat San Antonio , TX 78245

Posted 1 week ago

Position Title: Technical Service Technician

Job Summary:
This position is responsible for performing high-quality troubleshooting, analysis, and repair work on heavy equipment in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed. In addition, this position requires a detail minded individual with thorough construction equipment knowledge.

Essential Functions:

  • Performs troubleshooting and diagnosing of equipment malfunctions and failures

  • Advises customer of problem areas, recommend repair solutions, acquire customer approval and order appropriate parts in order to repair equipment in a timely manner

  • Removes and replaces machine components utilizing required technical data and procedures in order to repair equipment to dealership and CAT standards

  • Maintain technical proficiency through self-study and/or successful completion of required training courses in order to increase job-related competencies

  • Performs product improvement updates as needed

  • Completes all documents associated with repairs in a timely manner

  • Maintains all equipment and work areas keeps in good, clean, and orderly condition

  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

  • Works overtime as required by workload and customers' needs

  • Updates job knowledge by participating in educational opportunities; e.g., Technical Service Department Training Paths

  • Performs other duties as assigned

Knowledge, Skills, and Abilities:

  • Good working knowledge of hydraulics, electronic controls, electrical systems/components, and core machine models

  • Thorough knowledge of equipment and tools, including their designs, uses, repair, and maintenance

  • Demonstrates proficiency with current computer software, related hardware, and machine electronic systems

  • Operation and control skills

  • Controlling operations of equipment or systems
  • Equipment selection skills
  • Determining the kind of tools and equipment needed to do a job
  • Ability to assess the condition of used equipment and basic knowledge of used equipment values

  • Ability to operate hand tools, power tools, pneumatic tools, and equipment used in the mechanical repair

  • The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions

  • The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

  • Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness

  • Exceptional organizational, self-management, time management, and multi-tasking skills

  • The ability to read, write, and understand information

  • The ability to listen to and understand information and ideas

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Theatrical Scenic Technician Entertainment Services

Seaworld Parks

Posted Yesterday

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 Entertainment Services is seeking Technicians with an eagerness to learn and grow professionally. Our team welcomes positive, forward thinking professionals with respect for their craft, their fellow employees, and the animals that make SeaWorld a unique and special place to work. As a company we foster a professional environment and strive to provide growth and development within your field and craft. Entertainment Services supports the technical needs of SeaWorld Entertainment with the true reward coming from the guests, more specifically the look of amazement shared by those inspired through experiences that matter. Primary Purpose: The Theatrical Scenic Team is a division of Entertainment Services focused primarily on the design, fabrication, maintenance, and repair of all SeaWorld's scenic and theming elements including Entertainment Shows, Events, Ride Theming and Exhibits Basic Qualifications: * Must be at least 18 years of Age and must submit a resume to be considered for this position. * Must have a theatrical technical experience and be proficient within at least one of the following areas: Theatrical Carpentry & Theming, Props Fabrication, Scenic Arts Painting * Must be familiar in working with hand & power tools including circular saws, sanders, grinders and other various tools * Must be able to fabricate scenery and paint using color elevation diagrams and various construction documents * Must be able to multitask, have strong communication skills, a team player, exhibit strong problem solving skills * Must be capable of climbing ladders and working at heights to over 100'-0" (catwalks, boom lifts, man lifts, etc.). * Must be able to lift 50 pounds or more. * Must be familiar with OSHA, NEC, NFPA, ANSI, and IBC standards * Must be able to obtain a SEA Parks Drivers Permit for (cart, truck) and operate forklifts & high reach equipment. * Must be able to stand, walk, and work for prolonged periods of time in extreme outdoor weather conditions. * Must be willing to work a flexible schedule to include weekdays, weekends, evenings, overnights and holidays * Must be willing to comply with all SEA grooming guidelines and employment standards. * Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines. Preferred Qualifications (but not required): * College Degree in Technical Theatre or related Education * (2 years) Professional Technical Entertainment/Theme Park/Cruise Ship Experience. * Advanced knowledge and ability to demonstrate competency within one or more of the following fields: * Theatrical & Entertainment Painting & Theming including working with fiberglass, foliage and textiles, paints and color matching, décor treatments, mold making and sculpting, and using various specialty coatings * Theatrical Scenic Construction including MIG welding, metal or fiberglass work, basic rigging, hand prop building, CNC machines, durable but lightweight construction techniques * Ability to fabricate props, scenery, builds from conceptual rending interpretations to blueprint/construction documents * Experience in the upkeep of vehicle parade floats from theming, painting, and operational green tag and close down processes * Demonstrate ability to lead a crew of scenic artists on tasks as delegated by the Unit Supervisor Daily Job Function: * Scenic painting and preparation of scenic elements and properties for all related shows, events, rides, lands and exhibits. * Deployment and installation of scenic elements and properties for all related shows, events, rides, lands and exhibits. * Repair and Show Readiness Upkeep of all parade float elements including float theming, inflatables, power functions, scenic pieces, safety mechanisms, and on route scenery and theming elements * Support Park wide special events with set-up and strike of portable staging, theming, and scenic elements as needed. * Troubleshooting, maintenance and/or repair of all scenic elements, properties, equipment and hardware. * Daily venue specific maintenance, operation, start-up and shut-down shop procedures, and morning opening and evening closing duties as assigned * Maintains a professional appearance that meets grooming standards. * Maintain shop cleanliness, inventory stocking, and participate in white glove cleaning initiatives * Practice safety as it pertains to SEA Best Practices and Rigging Standards and all other relevant industry guidelines. * Assist with training and development of all lower level scene shop personnel, as assigned. * Consistently practices safe work habits including, but not limited to, use of personal protective equipment, lifting, driving and reporting of unsafe situations. * Cross train into Entertainment Operations Show Roles when assigned including Deck Tracks, Follow Spot Operators, Parade Float Driver, and other various positions. Operators will go through training and sign-off prior to being scheduled for operational shifts. * Assist with other Entertainment Projects as assigned Opportunity available for higher skilled position with relevant work experience. Seaworld Parks San Antonio TX

Technical Services Technician

Holt Cat