Technical Services Representative

Carlisle Syntec, Inc. Denver , CO 80208

Posted 3 months ago

Carlisle Construction Materials (CCM), is a global leader in the building materials industry. We've been around since 1917. In just the past six years, our company has grown by nearly 70%.

If you love a good challenge, you'll fit right in.

We are looking for a Technical Service Representative to join our Spray Foam Insulation Technical Service team. This is a remote position that will ideally be located in Denver, CO or Salt Lake City, UT and will cover CO, UT, WY, ID, CA, OR, WA, MT, AZ, NM

In this role you will be responsible for leading and providing technical service and support on Carlisle Spray Foam Insulation (SFI) products to our customers.

Job Responsibilities:

  • Provide technical assistance to partners and customers on Carlisle Spray Foam Insulation products. Support will include phone, email, and on site field visits.

  • Provide authorized applicator training using the Carlisle SFI Application program.

  • Support product management team by conducting ease of use evaluations on company and competitor products.

  • Support R&D in new product evaluations internally and externally with customers.

  • Support product management with codes, standards and regulations.

  • Participate in cross-functional teams where new technology might be developed.

  • Act in accordance to company policies and best practices.

  • High School Diploma or equivalent.

  • Minimum 5 years' experience as an applicator spraying polyurethane insulation systems with at least 1 year technical troubleshooting experience with Graco, PMC, and or other manufacturers' equipment.

  • Direct experience with Insulation, Coatings, Building Envelope Systems, and/or Roofing systems.

  • Strong knowledge of building science principles and best practices.

  • Must have strong organizational skills and be able to work independently.

  • Demonstrated proficiency with Microsoft suite (work, excel, outlook and power point); other web-based applications such as Customer Relations Management Systems, etc. required.

  • Must be willing to travel 70% depending on business needs.

  • Effective oral and written communication skills required. A high level of effective presentation skills to individuals and groups required.

  • Demonstrated focus on delivering optimal customer service directed at meeting customer needs and company goals and objectives required.

  • Demonstrated record of influencing key external stakeholders in the design process.

  • Established relationships and contacts within the design community is desirable.

When you join CCM, you'll become part of a team that looks out for you, listens to your ideas and appreciates your work. We think we've got something pretty special here, and our employees seem to agree.

Employees also enjoy some of these great benefits!

Time off -- Hard work should be rewarded. You'll receive paid vacation and a generous amount of paid holidays.

Healthcare -- We offer multiple options. Choose the one that fits your lifestyle. CCM picks up a generous amount of the cost.

Retirement Fund -- Save for your retirement with a traditional or Roth 401k. We'll match a portion of your contribution starting on your first day of work.

Training -- We believe in being lifetime learners, so we offer dozens of training programs in the classroom as well as online.

Tuition Reimbursement -- Ready to get the degree? We'll pick up 90% of your tuition cost.

Idea Teams -- You can be part of helping us solve some of our toughest challenges or developing the next break-through innovation.

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Technical Services Representative

Carlisle Syntec, Inc.