Technical Services Manager

Basic Qualifications:

• Bachelor's Degree from an accredited institution.

• Minimum of 1 year of Managerial experience.

• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position

Preferred Qualifications:

• Minimum of 3 years of experience in Technical Services projects.

• Bilingual English-Spanish.

• Engineer, ISO/AS9100, NADCAP certification.

• Strong knowledge on Casting Operations Processes.

• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

• High proficiency in Microsoft package & PC skills.

• Good written and verbal communication skills.

• Self-starter.

• Ability to work effectively in a team environment.

• Demonstrates a good attitude and initiative to develop the position's activities.

• Requires travel and overtime availability.

• US & Mexico Maquila Manufacturing background experience.

• Technical and practical leadership--able to lead with expertise; understands and synthesizes information, communicating in technical language while meeting the need to be forward-looking; is involved as necessary from operator level maintenance to strategic level planning

• Business Awareness--understands what problems need to be solved in order for business to grow, and prioritizes; accordingly, maintains connection with internal stakeholders to build a broad base of understanding; able to anticipate needs and coordinate efforts to serve those needs

• Strategist/innovator--thinks several steps ahead; proactive more than reactive; considers the long-term implications of decisions and implementations, not merely "quick wins;" can see how the business and operations need to evolve to meet the demands of the future; creates new processes and practices to lead into that desired future state

• Autonomy and confidence--understands business processes and priorities, contributing to their establishment; innovates and challenges the organization to grow; sees a pathway forward and can get teams aligned to goals; functions well without significant supervision or direction.

• Project management--detail oriented; well-versed in methodologies and means to ensure on-time and on-budget commitments; manages multiple projects simultaneously and seamlessly; monitors without micromanaging; coordinates teams and sets them up for success.

• Communication and customer relationship--acts as liaison between stakeholders; provides regular updates; ensures timelines and processes are transparent; enables exact information for second level sharing as needed; builds trust through consistency and reliability.

• Team creator--keeps people positive and aware of how their work makes a difference; aligns people to mission; embraces and advances "win together" strategy; maintains cross-functional connections even when not directly affected or related to execution.

• Catalyst--finds ways to optimize, problem solve and "unstick;" keeps things moving by intervening when needed or supporting/enabling others.

• Standard bearer--understands requirements and holds individuals and the operation to them; advocates for continuous improvement; manages maintenance and disruption without compromising timing or quality