Technical Services Engineer

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are seeking a talented and experienced Technical Service Specialist to join our team. The successful candidate will be an integral part of the facilities maintenance and engineering team bringing expertise in the fields of mechanical/HVAC, electrical/emergency power, fire life safety, and or controls systems. Their primary objective is to ensure the uninterrupted and efficient operations and optimization of building engineering systems, while ensuring compliance with safety, energy efficiency, and sustainability standards. The Technical Service Specialist will play a critical role in enhancing the overall performance and efficiency of our clients' buildings.

Responsibilities:

• Serve as a technical resource to the facilities and engineering team, partner with key stakeholder for problem resolution

• Proactively investigate opportunities for system efficiencies

• Partner with team members, 3rd party vendors, and key stakeholders for timely resolution for engineering issues that may impact business continuity

• Assisting with the preparations of SOP, MOP, EOP, PTP's, and critical documentation as it relates to operations and project initiatives

• In partnership with the facilities and engineering teams, work within the CMMS platform ensuring planned and reactive maintenance is executed and documented appropriately

• Adhere to the operational standards & technical requirements of the site/region ensuring effective planning and execution of maintenance and project activities

• Participate and assist with the management of the change control process(s)

• Oversite and support the facilities critical infrastructure including, mechanical, HVAC, plumbing, electrical, & FLS systems

• Assist with maintaining accurate documentation for building drawings, required permits & licensing for operations, client initiatives, and programs supporting code or contract requirements

• Assist with the management of required maintenance, testing, and associated protocols

• Support critical infrastructure emergencies as required

Leadership Expectations:

• Actively encourage an environment that supports teamwork, ability to lead others for successful outcomes

• Work within a team environment to achieve the client's expectation and account KPI's

• Participate in quality assurance programming ensuring compliance per agreed scope, policies and procedures, and programs

• Ensure the implementation and management of safe work practices to mitigate the risk of services interruption

• Contribute to the accounts reporting requirements including client, JLL, & governing bodies

• Assist with coaching & mentoring team members in the best practices of the sites operations

• Contribute to Business Continuity & Emergency Procedures ensuring programs are up to date and adhered to

• Share best practices and new ideas to further support the operation

• Assisting with the preparations of operational plans, budgets, client and corporate reporting, and maintenance planning

Requirements:

• 7-10 years of experience in overseeing building operations and maintenance

• Broad technical understanding of building engineering systems such as HVAC systems, chillers, boilers, electrical, controls, and mechanical equipment

• Strong knowledge of various building automation systems, such as JCI-Metasys, BACnet, Watchdog/Vertiv, Site Scan, & Web-control/Automated Logic

• Proficient in reading, interpreting, and creating control system schematics, wiring diagrams, and technical specifications.

• Ability to analyze complex system data, identify issues, and implement appropriate solutions.

• Familiarity with energy management and sustainability practices in building automation.

• Strong problem-solving skills

• Excellent communication skills, both verbal and written

• Ability to work in a team environment ensuring all follow required safe work practices

• The ability to author, review, and work under the conditions of a various procedures such as SOPs, MOP etc.

Preferred:

• Certification, license, or degree in HVAC, electrical technology, or a related field experience

• Additional certifications in building automation systems, such as Certified Automation Professional (CAP), Certified Energy Manager (CEM), or Certified Energy Auditor (CEA)

• Experience with building management systems (BMS), energy management systems (EMS), and other related software applications

• Knowledge of cybersecurity practices and protocols in building automation.

• Familiarity with cloud-based platforms and IoT integration in building automation controls

• Experience in commissioning and integrating third-party systems with building automation controls

Location:

On-site -Franklin, MA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.