Technical Service Technician - Cleg

Shift: Monday - Friday 7:30 AM - 4 PM

Pay Rate: $18.50

Job Description: Technical Service Technician-Cleg (C-Leg).

The Service Technician is responsible for repairing and maintaining upper or lower limb prosthetics. In this role, every day is an opportunity to directly help someone. This position requires multi-tasking, time management and prioritization skills, attention to detail and a 'customer first' attitude.

• Repairs, calibrates and maintains upper or lower prosthetics.

• Performs component testing protocols for quality assurance.

• Provides technical assistance to customers regarding repair issues, estimates, product knowledge and compatibilities.

• Offers guidance to customers on repair decisions.

• Identifies and resolves problems in a timely manner.

• Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

• Follows instructions, responds to management direction and solicits feedback to improve performance.

• Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

• Shows dependability by being to work on time and plans requests for time off ahead of schedule.

• Maintains a clean and safe work environment. Promotes and personally observes safety procedures, and uses equipment and materials properly

Qualifications:

• 1-2 years of related technical experience.

• Minimum 1 year of computer experience; must confidently operate a computer and have basic knowledge of Microsoft Office. ERP systems (like SAP) experience a plus.

• Basic knowledge of hand tools, power tools and inspection equipment.

• General mechanical aptitude or equipment troubleshooting and repair experience a plus.

• Hand-eye coordination required.

• Ability to conduct themselves professionally and communicate effectively with appropriate audience.

Dress Code: Casual warehouse. Long pants, close toed shoes