Technical Service Manager

Technical Services Manager (Resume required for this position)

Responsibilities:

• Maintain product integrity and food safety within the plant

• Run quality control area and delegate tasks within the area

• Organize and train all people within the quality assurance area

• Work with operations to continue to strengthen the quality culture

• Implement government mandates regarding quality control and food safety in all areas of the plant

• Maintain effective communication channels between government and plant officials

• Monitor all government regulations, programs, and policies regarding food safety both inside and out of the plant (FSIS, USDA, FDA, etc.)

• Keep employees focused on HACCP and GMP procedures

• Track microbiological trends, sanitation program performance, and product shelf life within plant and communicate results to plant team members and corporate quality assurance

• Create and write quality control programs to be implemented plant and company wide

• Adhere to specific customer request and specifications in reference to quality of products

• Develop and organize different means of evaluating product quality and then develop better ways to produce products

• Oversee all raw material claims and product/ingredient receiving

• Evaluate sanitation and pest & rodent contractors' performance to ensure they are completing their jobs in a safe, effective and professional manner

• Prepare, implement and monitor standard operating procedures for each production area in the plant

• Constantly review and update product quality control programs

• Manage special projects regarding quality and food safety for the plant

• Work tasks fluctuate depending on the direction of government officials, plant conditions, and business objectives

• Responsible for ensuring that all areas of the plant are properly cleaned and sanitized

• Conduct department meetings on a regular basis

• Coordinate efforts implementing new products/process with respective parties (i.e. engineering, production, management, maintenance)

• Develop, maintain and implement any programs relating to customer, or 3rd party requirements, to include leading audits and maintenance of SQF certification

• Monitor, track and evaluate all SPC programs mandated relative to customer requirements or plant performance

• Other duties as assigned

Qualifications:

• Background in Meat Science, Food Science or related science discipline preferred

• Minimum 5-7 years of experience in the quality control area

• HACCP certification

• SQF Practitioner

• Knowledge, background and expertise in pork and poultry operations is critical.

• Areas of knowledge must include HACCP, specification adherence to incoming raw materials, brine mixing procedures, trimming, chilling, styling & packaging specs, packaging modified atmosphere characteristics, final box/package configuration and shelf-life

• Supervisory skills; good interpersonal relations; able to handle conflict.

• Good verbal and written communication skills.

• Team player with leadership skills

• Experience in leading groups of QA employees, including setting team and individual objectives, managing individual and team performance and building a team approach to problem solving.

• Outstanding communication skills in order to lead, engage and motivate individuals and/or teams.

• Strong proficiency with personal computer software with knowledge of word processing, spreadsheet and multiple applications required.

• Detail oriented and strong analytical skills.

• Highly organized

• Spanish/English bilingual desired but not required.

Physical Demands/Work Environment:

• Frequently required to stand, walk, use hands and fingers to handle/feel items, reach with hands and arms, stoop, kneel, crouch, crawl, and talk or hear.

• Office and plant setting: the plant environment will include wet or humid conditions (non-weather related), extreme cold (non-weather related), and working near moving mechanical parts

• Noise level in the work environment is usually moderate but can be loud when in the production area.

EOE/Vets/Disability