Technical Sales Support Representative

Job Posting:

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.

We are searching for an associate ready to step into a Technical Sales Support Representative role and become an integral part of the sales team quoting municipal waterworks products.

This associate will report directly to the municipal sales manager. This job requires you to be in the office Monday-Friday, 7am-4pm.

Must be able to work onsite at one of the following locations:

Richmond, VA

Chesapeake, VA

Williamsburg, VA

Mount Crawford, VA

Forest, VA

Responsibilities:

• Support the outside sales team.

• Manage relationships with Internal and External customers.

• Deliver outstanding customer service while providing technical assistance and guidance.

• Interact and develop relationships with key vendors to support sales.

• Be a team player and work with our outside municipal and water meter sales team to support quotations.

• Communicate special pricing with Shared Purchasing Centers (SPC)

• Use technology tools effectively including BidTracer, Salesforce, CRM and phone system

• Form solid relationships to establish trust within district.

• Willingness to learn and train continually with products.

• Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse.

Qualifications:

• 2 years of technical sales experience is preferred.

• Underground construction knowledge preferred

• Strong attention to detail and the ability to learn quickly.

• A high level of integrity when problem solving.

• Ability to organize and prioritize work.

• Ability to efficiently operate computers, tablets, and mobile devices.

• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.).

Why Choose Ferguson?

By applying for a career with Ferguson, you have the opportunity to join our award-winning business that is recognized for the value placed on our associates at every level of the organization. Below are some of what we have to offer you:

Professional and Personal Growth:

• Structured and robust 8-week training program through a series of virtual classroom and 1-on-1 sessions. The training program is supplemented with on-the-job learning opportunities including hands-on experience in the warehouse and at the counter which could extend beyond the 8-week program.

• Opportunity to learn and grow - We believe in promoting from within (a testimony to this is the fact that the average tenure of a Ferguson associate is 8.7 years, which is double the national average for U.S. corporate associates!)

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

• Pay Range:

• $17.77 - $34.36

• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

• This role is Bonus or Incentive Plan eligible.

• The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information