Act as primary sales support for technology solutions in order to facilitate positive influence on sales cycle. Serve as primary technical contact throughout the pre-sale and sales cycles. Enhance the company's position and reputation by effectively presenting and demonstrating publisher services technology solutions. Properly set customer expectations throughout sales cycle. Participate in strategic sales planning sessions with sales and sales management, providing information regarding customer issues, needs and opportunities. Deliver clear and dynamic technical sales and product presentations to secure new business and/or up-sell existing accounts.
Responsible for collaborating with the sales team during prospecting phases and prior to completing the sale, to provide technical assistance to the Sales representatives to enhance deal closing process.
Develop and deliver clear, effective, dynamic product presentations and demonstrations to instill confidence in products by prospective business and technical clients
Collaborate with sales team on customer status, progress of sales cycle, potential issues, needed enhancements and modifications as required.
Maintain accurate, complete, up-to-date prospect and customer pipeline status and reports.
Assist in the implementation and execution of sales strategy. Consult with prospects and customers to understand business issues and goals, and work with customer to develop improved solutions to business needs.
Prepare summary reports for Sales Representative and Sales Management identifying customer needs and opportunity to secure new business.
Maintain expert level knowledge of products, along with knowledge of industry trends, competitor strengths and weaknesses, and communicate new information to sales team providing training and coaching where appropriate.
Performs other related duties and participates in special projects as assigned.
Bachelor degree in discipline related to functional work, with up to 3 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
Able to translate previous work experience into very good problem-solving skills and appropriately apply proven solutions. Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance. Apply existing processes and procedures to solve problems and may receive guidance for problems that are non-routine.
Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC or other technical tools to complete work assignments. May require knowledge of, or ability to quickly learn specialized software related to the position.
Requires excellent communication and presentation skills, both verbal and written. Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments.