Technical Sales Service Technician, Dow Coatings Materials

Dow Chemical Company Collegeville , PA 19426

Posted 2 days ago


Dow has an opportunity for a Senior TS&D Technician located in Collegeville, PA.

This role is for a Senior TS&D Technician position in the Dow Coating Materials Sales Service Architectural team, reporting to Andrea Greyson.

This individual will provide thoughtful technical support to scientists in the preparation and execution of experiments. Their work will provide technical, lab support for customer products, new product development, application development, and technical service/product/process research.

Responsibilities / Duties

  • Works as part of a team in a laboratory supporting chemists and engineers in developing, screening and commercializing new products.

  • Manages and then safely executes laboratory work requests, maintaining and running relevant laboratory apparatus and testing equipment and documenting data.

  • Develops experimental plans for review/approval by Lead Scientist, and executes approved plans by performing both routine and non-standard tasks/procedures of higher complexity.

  • Achieves project goals using technical, role-specific skills and experience, and introduces new procedures for new instrument methods, equipment changes, or new equipment.

  • Develops a specific expertise within the department and laboratory work group in specific procedures, equipment, or instruments.

  • Acts responsible for calibration, safe operation and routine maintenance of simple and complex instruments, machinery, and system components, including production equipment.

  • Updates personal knowledge for proper use of equipment via manuals and job aids, logs maintenance activities and calibration results as required.

  • Communicates scientific observations to project team or principle investigator, and organizes and prepares data tables and charts for inclusion in supported studies.

The Dow Chemical Company does not offer relocation assistance for this position. This includes reimbursement for travel expenses incurred to and from test sessions/interviews. If you apply for a position that is not within the area in which you reside, you will be responsible for all costs that you incur.

Required Qualifications:

  • Must be 18 years old or older.
  • A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications:

  • Proficiency in Microsoft applications, such as Word and Excel, and have the ability to learn new systems quickly.

  • Experience in a lab environment is preferred.

Knowledge, Skills, and Abilities:

  • Strong written and verbal communication skills.

  • Good interpersonal skills are required.

  • A passionate learner, willing to grow into new responsibilities over time.

  • Strong multi-tasking, problem solving and time management skills.

  • Read, write, and speak English fluently.

Physical Requirements:

Must be willing and able to do the following with or without an accommodation:

  • Wear safety equipment, such as earplugs, goggles, and steel-toed shoes.

  • Perform frequent bending, reaching, and lifting.

  • Stand or walk for extended periods of time.

  • Lift a minimum of 50 lbs.


  • A minimum of a High School Diploma or GED is required.


This role will have an assessment to complete during the application process. Please allow 30 minutes - 1 hour to complete the assessment at the time of application. You will not be able to save your application for later.

Even if you have taken this assessment before please click on the link. An assessment is required for each position you apply to.

Dow Offers:

  • A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits

  • On-going learning opportunities within a diverse, inclusive and rewarding work environment

  • Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth

  • The chance to work within a global company and interact with colleagues from around the world

  • Opportunities that spark your imagination and ignite your passion to help others

About Dow

Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company, with a purpose to deliver a sustainable future for the world through our materials science expertise and collaboration with our partners. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer care. Dow operates 106 manufacturing sites in 31 countries and employs approximately 35,700 people. Dow delivered sales of approximately $39 billion in 2020. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visit or follow @DowNewsroom on Twitter.

As part of our dedication to the diversity of our workforce, Dow is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at 1-800-523-3945.

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Technical Sales Service Technician, Dow Coatings Materials

Dow Chemical Company