JB Poindexter Morgantown , PA 19543
Posted 7 days ago
Technical Sales Representative
Location: Morgantown, PA
How You Will Make an Impact?
The position is responsible for providing customer support at all levels that exceeds customer expectations. This role will closely interface with Regional Sales Managers and with the distributor network. The successful candidate will have demonstrated strong customer service skills, as well as strong computer skills, including Word, Excel and Outlook.
The Nuts and Bolts
Make outbound phone calls to new leads, previous leads and existing customers. Focus is on turning these leads into sales opportunities by following-up on their past and current inquiries.
Receive inbound phone calls from new leads and existing customers and to convert those leads into sales opportunities
Answer phone calls in a timely manner; return calls promptly
Work closely with Regional Sales Managers (RSMs), distributor network and customers to provide customer support on all levels
Process quotes in a timely manner
Log and process sales through the order entry process
Respond promptly and process quickly all cancellations, credit memos change orders, manual invoices and customer complaints
Address customer complaints courteously & professionally
Coordinate with manufacturing and shipping departments to meet customer needs
Other duties as assigned
Required Credentials
Sales and customer service experience, a plus
Ability to work overtime on a regular basis to meet customer demand
Excellent phone and communication skills
Strong follow-up and follow-through skills
Preferred Credentials
Four-year degree, preferred
Truck van body construction knowledge, a plus
Excellent computer skills, especially Word, Excel and Outlook
AS400 or JD Edwards experience, a plus
You Must Be Able to
Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
How We Make an Impact
As the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more!
Our shared values are the foundation upon which Morgan does business:
Appreciating the people who make our success possible.
Acting with integrity in all we do.
Delivering results for our customers.
Bringing an unbridled passion for our products.
Some of Our Total Rewards
We offer big company perks with small company culture:
Comprehensive benefits package including Medical, Dental, Vision, and Life
401(k) Savings Plan with Company Match
Tuition Reimbursement
Paid holidays and increasing vacation time with years of service
Generous Footwear, Eyewear, and Safety Equipment Discount Program
Paid Job and Leadership Development training
Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Whether you are just beginning your career or taking the "next step," please visit our careers page -www.morgancorp.com/careers
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JB Poindexter