As a Technical Sales Consultant at Guidewire you will be responsible for understanding detailed customer needs, defining how Guidewire solutions can meet those needs both in RFPs and in person. During strategic sales events you will be called on to articulate Guidewire's technical vision, configure and present complex solution demonstrations.
The successful Technical Sales Consultant is expected to work side by side with our prospect while making sure that our product management and engineering staff is kept abreast of product strengths and weaknesses. The position requires a unique blend of business process, listening, technical design, and communication skills.
Key activities for the Technical Sales Consultant include:
Supporting the sales team as an expert on the technical and integration aspects of Guidewire solutions throughout the sales cycle
Articulating Guidewire's technical vision including current and future product efforts
Leading formal and informal architecture discussions
Serving as a pre-sales technical point-of-contact for customers
Responding to technical issues raised by prospects
Responding to requests for information or proposal (technical sections)
Partnering with client business and technical teams to understand business objectives and integration requirements
Partnering with the Guidewire Functional Sales Consultant for application configuration for detailed product demonstrations. (eg: data model extensions, page configurations and rules creation).
Identifying new platform requirements and working with Product Management to design solutions for those requirements
Installing solutions at client sites and leading or supporting user test drive sessions
Leading or supporting on site POCs as required
Providing input and support to the Demo Team at Headquarters
Required skills/experience include:
5+ years of software design, engineering, and/or programming experience
Broad knowledge of modern enterprise software technologies
Technical capability proven depth of knowledge in a number of the desired areas of technical expertise, outlined below
3+ years of pre-sales experience with an enterprise software company
Strong oral and written communication skills,
Experience presenting to senior customer executives,
Demonstrated ability to understand business process needs and to conceptualize which needs can be satisfied through our software, and
An innate ability to interact with the customer spontaneously and intelligently.
Desired areas of technical expertise:
Java language fundamentals (interfaces, inheritance, polymorphism, threading)
Current web technologies and related frameworks (HTML5, CSS3, JS, React)
Databases (SQL, transactions, isolation levels, relational and non-relational systems))
Security fundamentals (authentication, authorization, cloud factors)
Computational complexity (orders-of-growth, basic algorithms)
Source control and build frameworks (Git, Gradle, CI/CD systems)
Container technologies (Docker, Kubernetes)
Software testing and test frameworks
Integration mechanisms (messaging systems, SOAP and RESTful services)
Familiarity with cloud computing and IaaS, PaaS and/or SaaS industry trends
55 - 65% travel is required for Technical Sales Consultants, with some week-to-week variance
Guidewire exists to deliver the industry platform that P&C insurers rely upon to adapt and succeed in a time of accelerating changeand to ensure that every customer succeeds in the journey. We provide the software, services, and partner ecosystem to enable our customers to run, differentiate, and grow their business.
Guidewire InsurancePlatform is the P&C industry platform that unifies software, services, and partner ecosystem to power our customers' business. InsurancePlatform provides the standard upon which insurers can engage their customers, optimize their operations, drive smart decisions, and innovate quickly. We are privileged to serve more than 350 P&C insurers in 32 countries. We invest heavily in R&D to build a technology platform that combines three elementscore processing, data and analytics, and digital engagementto enhance insurers' ability to engage and empower their customers and employees.