Technical Sales Consultant

Position Title: Technical Sales Consultant

Department: Sales

Reports to: Sales Manager

Works with: Employees, Vendors, Customers

Do you understand technical concepts easily? Are you a great communicator? Do you value developing relationships with your customers? Is it important to you to receive compensation

relevant to your hard work? Do you like the idea of working with a team of people who adhere to a set of core values that drives business forward?

We may have a technical sales position for you!!

Voted one of the Best Employers in NC in 2016, 2017, 2018 and 2019 by Business North Carolina Magazine,

Heat Transfer Sales is actively seeking qualified sales professionals who:

• Understand and leverage the sales process

• Identify and respond to customer needs, including generating quotes and closing orders

• Develop and maintain a network of contacts, an assigned customer base and a full pipeline of opportunities that assures sales goal attainment

• Utilize current and create new, innovative sales tools to effectively plan and increase business opportunity in accounts

• Ensure customer satisfaction with our products and services

• Develop and propose changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations

• Monitor sales trends and product performance results

• Continually enhance sales skills and product knowledge

Additional responsibilities include:

• Upholding and adhering to HTS Core Values

• Working with other branch personnel to ensure great customer service from order to product delivery and beyond

• Answering customer inquiries and responding to special requests

• Collecting, organizing and assembling data for reports, presentations, and/or special projects

• Developing owner sales plans and generates successful sales with core customers

• Maintaining records of sales, customer information and requests by updating in ERP

• Maintaining customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and staff as needed

• Communicating customer perceptions by gathering customer feedback and sharing information with management

• Working closely as a team member with other parts of the business

• Contacting responsible parties for purpose of securing renewal of service agreements

Education and Experience Requirements

• Bachelor's Degree in Engineering from an accredited college or university or an equivalent combination of education and experience
• 2 or more years of prior sales experience in the HVAC industry preferred but not required

Skills and Qualifications

• A strong sales presence

• Detail oriented, professional attitude, reliable

• Ability to work independently and within a team with emphasis on accuracy and timeliness

• Must possess a personal need to consistently produce accurate and thorough results

• Superior written, oral and presentation skills

• Proven problem solving, leadership and listening skills

• Product and vendor knowledge (or the ability to quickly learn it)

Working Conditions

• Normal office environment

• Moderate lifting may be required to move equipment, files and supplies

• Extensive travel

• Flexibility to work overtime/weekends, as required

• Occasional work in outside weather conditions

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Heat Transfer Sales, LLC.